Overall, as a company, we are quite happy with the implementation of Skype for Business.
Skype for Business is part of Microsoft’s 365 suite offering and provides an IP
PBX for online messaging and web conferencing. It includes features such as
live streaming meetings, dialing into conference calls, and the ability to
make, receive, and transfer calls via a computer or mobile device. It offers a
free version of its service with basic features, and a licensed version that
offers its full suite of tools.
Previously, Skype for Business integrated with Skype for Business Server to provide a complete, unified communications offering. However, in 2018, Microsoft announced that Microsoft Teams would eventually replace Skype for Business.
Existing users of Skype for Business can continue to utilize its software, and it is available for download, however, Microsoft itself recommends that potential users looking to work with Skype for Business, should purchase Microsoft Teams instead. Features of Skype for Business are being incorporated into Microsoft Teams, and Microsoft Teams includes many features that Skype for Business does not. However, users of Skype for Business can still use it alongside Microsoft Teams.
Skype for Business’s key features remain, such as its support for PSTN conferencing, video and audio recording of calls, and screen and computer access tool. Its support of PSTN allows for its users to connect their conference calls using their phones. These same calls can support up to 250 users.