Simple and complete tool for business communication. Great.
- Immediate check on the status of colleagues (present, available, in a meeting etc ...)
- Ability to call, video call and share one or more screens with the ability to grant control
- It integrates with Outlook to be able to organize meetings with multiple interlocutors
Cons
- The granting of the remote connection can be improved, perhaps automatically using the Remote Desktop rather than the implementation made on Skype for business, since they are both Microsoft software.
- Video calls could be improved by being able to select any image quality, in order to limit internet traffic.
- The delegations with which Skype for Business and Outlook interfaces should be improved
- I don't know the value of the impact, certainly positive. One tool communicates within the company efficiently.
- Compared to the normal phone, it allows you to do more things faster and efficiently
- Calls, video calls, chats
- Video conferencing
- Technical assistance to operators
- The ability to call / video call with operators and simultaneously chat with others.
- The possibility of scheduling video conferences also with personnel outside the company
- The ability to transfer files in chat without size limitations
- Product Features
- Product Usability
- Third-party Reviews
Product Features: Skype for business is a complete product for the problems it solves: chat, call, video call, participate or organize conferences with multiple interlocutors, plan meetings, transfer files, grant computer control.
Product Usability: Once framed, the operation of Skype for business is very simple to use in most of its functions. Only a few of them require more attention in use.
Third-party Reviews: The company I work for is part of a group. The group's lead company had chosen Lync for its staff and described it positively. In addition, the reviews that can be found on the internet are also mostly positive.
- Implemented in-house
- The installation of the server part
- The configuration of the server part
- Integration with Outlook
The technician contacted was careful to understand the problem and provided me with clear and precise indications to allow me to solve the problem.
I am satisfied with the support obtained and the resolution times of the problem.
- Calls, video calls and chats
- Conferences, meetings
- Remote connection
- Schedule a meeting with operators outside the company
- Grant computer control for clumsy operators
- Delegate the organization of Skype for business meetings to another operator