Overall Satisfaction with Skype for Business
Skype for Business is being used as a company wide chat platform. It allows everyone to see who in the company is available and send them a quick message.
- The chat function is done well. It is fairly simple to use.
- I like the conferencing features. You can conference multiple people in a chat, or in a voice/video conference.
- I like the screen share feature, which is useful when working on teams remotely.
- The integration with MS Office is useful. Your availability is automatically updated based on your Outlook calendar. Files can quickly be sent with a drag and a drop. Past conversations are easily accessible in your Outlook email for future reference.
- The presentation functions seem hard for some people to understand. I haven't had time to figure out the recording capabilities.
- It should be easier to learn more about different features.
- I couldn't comment on ROI. I do feel that it increases my productivity because it makes it easier to collaborate.
Skype for Business, now part of Microsoft Teams Feature Ratings
Using Skype for Business
50 - Internal corporate office employees (all HR, client services, accounting, IT, and leadership,) as well as all field managers nation wide.
1 - Our lower level IT guy does this, but I don't know if special skills are required or not.
- Quickly contact someone in the organization to get quick answers.
- Know who in the company is working and available at all times.
- It is a live connection to people and teams who work across the entire USA.
- Saves money on paid video conferencing services such as Webex.
- More video and web conferencing using screen shares and recording for absent workers.
Using Skype for Business
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The chat function is Skype for Business' most easy function to use.
- I found the video conference feature easy to use.
- I found the screen share function easy to use, but noticed others that I work with had trouble on the other end.
Yes - I haven't used the feature myself, but have easily been able to communicate with coworkers who were using the mobile feature. They say it works well.