I like using my company's Skype for Business
Jered Jones | TrustRadius Reviewer
Updated February 06, 2016

I like using my company's Skype for Business

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business

Skype for Business is being used as a company wide chat platform. It allows everyone to see who in the company is available and send them a quick message.
  • The chat function is done well. It is fairly simple to use.
  • I like the conferencing features. You can conference multiple people in a chat, or in a voice/video conference.
  • I like the screen share feature, which is useful when working on teams remotely.
  • The integration with MS Office is useful. Your availability is automatically updated based on your Outlook calendar. Files can quickly be sent with a drag and a drop. Past conversations are easily accessible in your Outlook email for future reference.
  • The presentation functions seem hard for some people to understand. I haven't had time to figure out the recording capabilities.
  • It should be easier to learn more about different features.
  • I couldn't comment on ROI. I do feel that it increases my productivity because it makes it easier to collaborate.
Skype for Business is well suited for most scenarios. Everyone should be able to use most basic functions, even from a mobile device.

Skype for Business Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
Not Rated
Desktop sharing
8
Whiteboards
5
Calendar integration
9
Meeting initiation
6
Integrates with social media
Not Rated
Record meetings / events
4
Live chat
Not Rated
Audience polling
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

Using Skype for Business

50 - Internal corporate office employees (all HR, client services, accounting, IT, and leadership,) as well as all field managers nation wide.
1 - Our lower level IT guy does this, but I don't know if special skills are required or not.
  • Quickly contact someone in the organization to get quick answers.
  • Know who in the company is working and available at all times.
  • It is a live connection to people and teams who work across the entire USA.
  • Saves money on paid video conferencing services such as Webex.
  • More video and web conferencing using screen shares and recording for absent workers.
I don't make this decision.

Using Skype for Business

Usability is great. Everyone in the organization can use basic chat functions and other features (like video conference, and screen share,) enhance the products capabilities.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • The chat function is Skype for Business' most easy function to use.
  • I found the video conference feature easy to use.
  • I found the screen share function easy to use, but noticed others that I work with had trouble on the other end.
Yes - I haven't used the feature myself, but have easily been able to communicate with coworkers who were using the mobile feature. They say it works well.