Improved communication with Skype
Alyssa Kapinus | TrustRadius Reviewer
Updated October 18, 2019

Improved communication with Skype

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business (formerly Lync)

It is currently being used within our corporate environment for easy, quick communication.
  • It reduces email traffic over small questions
  • Allows for quicker response times
  • Allows better visibility of availability
  • Easier call set up
  • improved status accuracy
  • Less crashing
  • Quicker turn around time to complete tasks.
  • Ease of seeing everyone's availability for scheduling.
  • Better collaboration with teams.
Skype makes for quicker, easier communication.
We've had very limited issues with Skype for Business.

Do you think Skype for Business (formerly Lync) delivers good value for the price?


Are you happy with Skype for Business (formerly Lync)'s feature set?


Did Skype for Business (formerly Lync) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business (formerly Lync) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business (formerly Lync) again?


It's great for quick questions you need an answer to right away. Not the best for longer communications with high level of detail.

Skype for Business Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Desktop sharing
Calendar integration
Meeting initiation
Live chat

Using Skype for Business (formerly Lync)

2000 - Corporate offices
20 - Skype is currently managed by out IT department
  • Instant communication
  • Availability tracking
  • Scheduling meetings
  • Seeing when someone is at their desk or not
  • Better tracking if someone can help at the given time
  • More meeting scheduling
  • Quicker support to clinic population
We make use of the tool regularly and it has greatly helped communication