Improved communication with Skype
Updated October 18, 2019

Improved communication with Skype

Alyssa Kapinus | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

It is currently being used within our corporate environment for easy, quick communication.

Pros

  • It reduces email traffic over small questions
  • Allows for quicker response times
  • Allows better visibility of availability

Cons

  • Easier call set up
  • improved status accuracy
  • Less crashing
  • Quicker turn around time to complete tasks.
  • Ease of seeing everyone's availability for scheduling.
  • Better collaboration with teams.
Skype makes for quicker, easier communication.
We've had very limited issues with Skype for Business.

Do you think Skype for Business / Lync (discontinued) delivers good value for the price?

Yes

Are you happy with Skype for Business / Lync (discontinued)'s feature set?

Yes

Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business / Lync (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business / Lync (discontinued) again?

Yes

It's great for quick questions you need an answer to right away. Not the best for longer communications with high level of detail.

Skype for Business / Lync (discontinued) Feature Ratings

6.0
High quality audio
7
High quality video
6
Low bandwidth requirements
5
7.0
Desktop sharing
7
7.0
Calendar integration
8
Meeting initiation
6
8.5
Live chat
7
Q&A
10
Online Events Security ()
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using Skype for Business (formerly Lync)

2000 - Corporate offices
20 - Skype is currently managed by out IT department
  • Instant communication
  • Availability tracking
  • Scheduling meetings
  • Seeing when someone is at their desk or not
  • Better tracking if someone can help at the given time
  • More meeting scheduling
  • Quicker support to clinic population
We make use of the tool regularly and it has greatly helped communication

Comments

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