TrustRadius Insights
SolarWinds Server & Application Monitor is a versatile tool that has been widely used across various industries and departments for …
SolarWinds Server & Application Monitor
Overview
What is SolarWinds Server & Application Monitor?
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Server availability and performance monitoring (269)9.898%
- Application monitoring (266)9.090%
- Threshold alerts (271)8.989%
- Out-of-the box templates to monitor applications (256)7.979%
Pricing
N/A
Unavailable
What is SolarWinds Server & Application Monitor?
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.solarwinds.com/products/pric…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
17 people also want pricing
Alternatives Pricing
What is Azure Monitor?
Microsoft's Azure Monitor is designed to analyze and optimize the performance of web applications and infrastructure, including virtual machines (VMs), Azure Kubernetes Service (AKS), Azure Storage, and databases. Monitor Linux and Windows VMs and their health and dependencies—all on a single map.
What is SolarWinds Pingdom?
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SolarWinds Server & Application Monitor?
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities for IT pros enabling them to diagnose and troubleshoot issues faster. The vendor’s value proposition is that this solution prevents slow applications and downtime from impacting end-users and business services. Users can use this tool to pinpoint the root cause of application issues across various layers of the IT stack.
The vendor says SolarWinds SAM is affordable, easy to deploy, use and customize. Users can automatically discover their systems environment and start monitoring in about an hour. No professional services or consultation needed.
SAM is built on SolarWinds Orion® platform enabling native integration with Network Performance Monitor and other IT management software from SolarWinds.
SolarWinds Server & Application Monitor Features
- Supported: Single Web interface to monitor multi-vendor applications and server infrastructure.
- Supported: Out-of-the-box monitoring templates for 200+ enterprise applications.
- Supported: Easily extend monitoring to virtually any custom or home-grown applications.
- Supported: Gain contextual visibility of relationships and dependencies between applications and physical and virtual servers.
- Supported: Monitor server hardware health, perform capacity forecasting, and manage asset inventory. Remediate server issues remotely with built-in management actions.
- Supported: Monitor VMware and Hyper-V environments to identify problems impacting application performance.
- Supported: Centrally manage IT asset inventory and keep track of server hardware and software information.
- Supported: Leverage the wealth of built-in alerts and reports, and easily customize them as needed.
- Supported: SAM is an agentless monitoring software. Optional agent installation extends monitoring to the cloud.
SolarWinds Server & Application Monitor Screenshots
SolarWinds Server & Application Monitor Videos
An introduction to and a brief overview of SolarWinds Server & Application Monitor
In this video, the TrustRadius team is going to take a look at Solarwinds Server and Application Monitor, a powerful tool that can help you monitor your systems and identify issues early. We'll explore the overview, user sentiment, pricing, top features, and use-case, and help...
 Show More Watch SolarWinds Server & Application Monitor Training Videos
SolarWinds Server & Application Monitor Integrations
SolarWinds Server & Application Monitor Competitors
- Progress WhatsUp Gold
- Nagios Core
- Tivoli Monitoring (legacy)
- Microsoft System Center
- DX Application Performance Management (formerly CA APM)
- SiteScope (formerly HP SiteScope)
- ManageEngine Applications Manager
SolarWinds Server & Application Monitor Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
| Supported Languages | English |
SolarWinds Server & Application Monitor Downloadables
Frequently Asked Questions
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.
Progress WhatsUp Gold, Nagios Core, and Tivoli Monitoring (legacy) are common alternatives for SolarWinds Server & Application Monitor.
Reviewers rate Server availability and performance monitoring highest, with a score of 9.8.
The most common users of SolarWinds Server & Application Monitor are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(649)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
SolarWinds Server & Application Monitor is a versatile tool that has been widely used across various industries and departments for monitoring and managing servers, applications, and network infrastructure. Users rely on the software to ensure that critical systems are up and running smoothly. With its ability to monitor servers, applications, and network nodes, customers appreciate the comprehensive insights it provides into their IT environments.
One of the key use cases of SolarWinds Server & Application Monitor is its role in proactive monitoring and alerting. Users have praised the software's capability to detect issues such as CPU utilization, memory usage, response time, and low disk space. By setting up corresponding alerts, users can address potential problems before they impact end-users. This proactive approach helps prevent system failures and ensures optimal performance.
Another important use case of SolarWinds Server & Application Monitor is its ability to provide detailed insights into server metrics and application performance. Users can monitor various elements such as CPU, memory, and disk usage on servers, as well as track the health of applications like Exchange, SQL, IIS, and SharePoint. The software's integration with other products in the SolarWinds Orion family enhances network management capabilities, allowing for a unified view of segmented networks.
Additionally, SolarWinds Server & Application Monitor is valued for its flexibility in monitoring different types of systems and services. It supports Windows, Linux, Unix, and AIX servers both on-premises and in the cloud. Users have leveraged the software to monitor services, processes, URLs, IP addresses, MAC addresses, SMTP devices like networked cameras, and even Linux services such as IPTables. This broad range of monitoring capabilities makes it a valuable tool for organizations with diverse IT infrastructures.
Overall, SolarWinds Server & Application Monitor has proven to be instrumental in maintaining system stability by providing real-time alerts for potential issues and facilitating efficient troubleshooting. Its ease of use and customization options allow different departments and administrators to tailor monitoring and alerts to their specific needs. The software's comprehensive insights, proactive monitoring, and wide range of supported systems make it a valuable asset for organizations looking to ensure optimal performance and availability of their IT infrastructure.
Customizable Dashboard: Users appreciate the fully customizable dashboard in SolarWinds SAM, which allows them to tailor it to their specific requirements. This feature has been mentioned by several reviewers and enables users to easily access the information they need for effective monitoring.
Proactive Alerting: Reviewers have praised SAM's proactive alerting capabilities, with alerts being triggered for offline servers, low disk space, rebooted servers, and critical network device outages. This feature has been highly valued by users as it helps them stay on top of potential issues and address them promptly.
Reporting Capabilities: SAM's reporting capabilities have received positive feedback from users who find the detailed reports provided by the software helpful for meeting regulatory requirements and ensuring system stability and performance. The granularity in alerts and reporting has been mentioned by multiple reviewers as a valuable feature of SAM.
Confusing User Interface: Users have expressed frustration with the user interface of SolarWinds Server & Application Monitor, stating that it is confusing and difficult to navigate. Some users feel that there is a steep learning curve and find it overwhelming, especially for first-time users.
Lack of Comprehensive Documentation: Several users have criticized the documentation provided for SolarWinds Server & Application Monitor, stating that it is spotty and lacking in examples. They believe that more comprehensive and detailed documentation would greatly aid in understanding and troubleshooting the software.
Poor Customer Support: There have been complaints about the customer support provided by SolarWinds. Multiple users have reported that customer support has worsened over time, causing frustration due to delays in reaching the correct support team and resolving issues in a timely manner.
Users have recommended several key actions for users considering SolarWinds based on their experiences. These include:
- Recommending utilizing the software for internal use, specifically for monitoring servers and applications.
- Suggesting taking advantage of the free trial to test the software before making a purchase decision.
- Advising researching and planning before implementation to ensure the software is suitable for one's needs.
- Encouraging careful design of the environment, especially when using the software in different locations.
- Recommending purchasing a license that matches the number of components needed for monitoring.
- Urging cautiousness when it comes to support and potential glitches with the software.
- Suggesting working with a detail-oriented engineer for proper setup and configuration.
- Promoting interaction with the user community site to learn from others' experiences and share knowledge.
- Emphasizing the need to understand the licensing model before signing up and selecting appropriate licensing based on the number of nodes to be monitored.
- Suggesting exploring other SolarWinds offerings and using them in conjunction with this software.
While users find SolarWinds to be a valuable tool, they also mention that it may not be suitable for beginners due to its learning curve. Overall, it is recommended to carefully consider setup, pricing, and requirements before implementing SolarWinds.
Attribute Ratings
Reviews
(151-175 of 277)Companies can't remove reviews or game the system. Here's why
- Less time spent troubleshooting our servers.
- Easily accessible traffic monitoring.
April 30, 2019
Solid offering that is at a great price-point.
- The largest impact has been that by having this product it helps us pass certain IT audits that require us to have some sort of Server and application monitoring and alerting.
April 30, 2019
SolarWinds Server & Application Monitor is my one point of looking across my environment.
- SolarWinds Server & Application Monitor does so much and supports so much automation that it frees up so many people from the different groups. It's easy to see the ROI.
April 27, 2019
Quick Review of SolarWinds SAM
- Response time to outages has increased. Less downtime on servers (if something goes down on the weekend we get an alert and we fix it before Monday comes around. Before SolarWinds we would find this issue on Monday morning).
- Helped us find reoccurring problems we add before SolarWinds was implemented. We fix the issue.
- For the first 3 months of deployment, we could not trust SolarWinds because we were getting false positive alerts. Once I trained myself more on the product, I was able to tweak the alerts and now we don't have that issue.
April 27, 2019
Easy, yet informative, server and application monitoring
- It has saved us considerable time by not having to build our own monitoring.
- It has alerted us to potential outages so we could resolve them early on and avoid outages.
April 25, 2019
IT Infrastructure Monitoring that is Easy to Manage
- Minimizes downtime. We see an average up time of systems of 99.95% per month.
April 24, 2019
SolarWinds Server & Application Monitor perfect for monitoring applications and servers for issues
- Recently we have put in place an alert to notify us when a user gets locked out. This in turn tells us they are locked out before they usually even know it and we can quickly unlock them for less downtime.
- Our chat in the company often will not start all services after updates on a server we set up a notification on that tells us that services are not running allowing us to get it up and working before users even come in for work.
- Our dialer also frequently will not start services after server updates. We setup a notification to alert us when this happens so that we can fix the issue before our users that use the dialer even know there is a problem preventing downtime.
April 23, 2019
My review
- Earlier I was writing my own code to track performance metrics for database servers, now I can spend that time on other things.
- I have to maintain the code for any upgrades of SQL Server versions. No need to worry now.
- Active monitoring
- Proactive maintenance rather than reactive maintenance.
- Initial learning curve
April 21, 2019
All that your infrastructure needs
- Having this improved my software development team's productivity by removing the downtime due to servers being unavailable.
- It helped in maintaining our commitment to customers to have a 99.5% uptime on our internet STAR portal.
- It helped me size the software development's data center according to their real needs.
- Identify the issues quickly and easily.
April 20, 2019
Server and Application total visibility
- SAM has allowed us to cut down on the root cause search for problems and get to fixing them fast.
- SAM identifies potential issues before they escalate, allowing more proactive problem responses.
- We're able to use multiple SolarWinds products alongside SAM in Orion to help unify our IT staff and prevent siloed troubleshooting.
- SAM found an issue with a DB that was not on our radar. This alone paid for the initial investment as well as provided the use case to increase the license count.
- So far its only been a year but we have been able to detect problems before they happen.
- We have to this date averted 7 major issues starting in August 2018
March 25, 2019
SolarWinds Server & Application Monitor, it's like a baby monitor for Servers and Applications.
- As stated previously, it allows us to do more with less people. On the other hand, SolarWinds and SAM do require a dedicated staff to run properly. For large organizations it's not something that should be done in addition to other duties.
- ROI really depends on what it costs if critical sytems go down and how long they are down. From my experience, it can definitely help prevent some outages but not all. It's not a silver bullet. During an outage it will help pinpoint an issue and can greatly decrease the time of the outage especially in a complex environment.
- Having the ability to look at the performance of a system over time allows us to tweak the systems for peak demand and when upgrading systems we have data to determine if we are sizing our new environments to meet the demand.
March 15, 2019
I've got my eye on you, services.
- Fix critical issues quickly, reducing downtime.
- Measure I/O and resource usage to ensure proper resources are allocated to save time on loading.
February 19, 2019
Great product, core functionality is very strong!
- We have gained tremendous value from Orion enterprises device data and monitoring. It allows us to see what devices in our network are having problems or need attention.
- The alerting engine in Orion is very powerful and can be configured to meet the needs of the customer.
- Networking mapping and monitoring is also very powerful and provides real-time information about network up and downtime.
February 02, 2019
SolarWinds Server and Application Monitor -- come out of the dark and see the light!
- ROI -- less downtime!
- Less confusion!
- Proactive, not re-active!
- Faster, smarter, better!
February 02, 2019
Best Server and Application Monitoring Tool
- ROI is what makes the purchase of SolarWinds Server and Application Manager decision easier.
- In critical environments where even a minute of outages results in huge impact to our clients, effective monitoring is what help to stay ahead of the issues. This has significantly improved our overall Uptime.
- The renewal does not cost as much as new purchase which helps with the ROI after 2nd year.
February 02, 2019
SAM keep an eye on the little things
- Poor service performance identification. SAM helps us identify problem areas without having to plague a client with questions they don't want to answer.
- Canned displays allow us to get immediate results about our services without having to learn how to design a UI or add dozens of widgets. It's all prebuilt.
- SolarWinds products can be prohibitive in regards to cost. SAM licenses off the service, which can quickly add up when you have a dozen core services on a single server.
February 01, 2019
Great product
- It has had a positive impact as I said before. We use it when we know we have a problem and have several IT groups blaming each other for the issue. It has allowed us to drill down and figure out the issue.
February 01, 2019
Solar-wins in many areas
- Immediate identification of VM/Host/Network issues via email and text alerts. Less time to see an outage causes less RTO issues, leading to less monetary refunds to our customers.
January 28, 2019
SolarWinds SAM to the rescue!
- SolarWinds Server & Application Monitor (SAM) has a very positive effect on saving you precious time at work for troubleshooting and keeping things in the know. The time it saves you to troubleshoot is worth its weight!
January 25, 2019
Easy to use product at a reasonable price!!
- Improved data analysis and reporting.
- Reduced network downtime.
- Ease of management.
- More consistent configuration backups.
We are able to reduce staff time for incidents, which has decreased our response times/ repair times. We have reduced overall network downtime, which means more availability. I allows us to manage systems and applications by different tiers or SLAs.
January 23, 2019
Not without flaws, but SolarWinds is there when you need it.
- Increased availability of services.
- New products/big feature releases tend to have too many bugs to start with that cause our system to work poorly.
- Ability to calculate how much disk space we need vs what we are using.