Overview
What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
Unitrends Saves the Day!!
my backup adventure
Unitrends UB software lets you sleep at night
Unitrends Data Center Backup and Recovery the all in one backup solution.
Unitrends Data Center Backup and Recovery
Unitrends - Reliable and efficient backup solution
Unitrends' backup solution saves me 1-2 hours per day.
Unitrends - a no brainer for backup and recovery!
Great Products, Good Value
Hassle-Free Backup and Recovery System for Everyone
Satisfactory Results From Unitrends Data Center Backup and Recovery
Unitrends Data Center Backup and Recovery for VMware Backups - The Right Tool for the Right Job.
A Great Backup Solution
In the Beginning, Unitrends MSP was There!
Exemplary software for disaster recovery.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Incremental backup identification (337)8.282%
- Instant recovery (289)8.080%
- Universal recovery (301)7.373%
- Deduplication and file compression (325)7.272%
Pricing
What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Data Center Backup
Data center backup tools send data to a secure storage location after encryption and de-duplication
- 7.3Universal recovery(301) Ratings
Universal recovery is the ability to restore backups to any machine regardless of the platform
- 8Instant recovery(289) Ratings
Instant recovery is the ability to restore operations very rapidly
- 8Recovery verification(287) Ratings
Recovery verification is automated testing and verification of backups
- 6.5Business application protection(261) Ratings
Protection of all applications running in the data center
- 7.9Multiple backup destinations(267) Ratings
Multiple backup destinations is the ability to backup data to more than one location
- 8.2Incremental backup identification(337) Ratings
Incremental backup identification is the ability to identify incremental changes since last backup
- 7.2Backup to the cloud(212) Ratings
Ability to store and back up data to the cloud
- 7.2Deduplication and file compression(325) Ratings
Integrated deduplication and compression capabilities
- 8Snapshots(242) Ratings
Ability to take regular snapshots to ensure that Recovery Point Objective (RPO) is met
- 8.1Flexible deployment(5) Ratings
Deployment on any servers with full support for all applications being used
- 8Management dashboard(5) Ratings
Web-based dashboard allowing configuration and monitoring of all backups
- 9Platform support(5) Ratings
Product supports multiple operating systems and applications
- 8.1Retention options(5) Ratings
Provision of best-practice and customizable retention policies with reporting
- 8.1Encryption(4) Ratings
Data encryption to ensure that data is safe while being backed-up
Product Details
- About
- Competitors
- Tech Details
- Downloadables
What is Unitrends?
Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.
Additional features:
Ransomware Protection
Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.
Recovery Assurance
Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.
Monitoring & Support
Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.
Unitrends Features
Data Center Backup Features
- Supported: Universal recovery
- Supported: Instant recovery
- Supported: Recovery verification
- Supported: Business application protection
- Supported: Multiple backup destinations
- Supported: Incremental backup identification
- Supported: Backup to the cloud
- Supported: Deduplication and file compression
- Supported: Snapshots
- Supported: Flexible deployment
- Supported: Management dashboard
- Supported: Platform support
- Supported: Retention options
- Supported: Encryption
Unitrends Video
Unitrends Competitors
Unitrends Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English |
Comparisons
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Reviews and Ratings
(635)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.
Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.
Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.
Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.
Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.
Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.
Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.
Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.
Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.
System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.
Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.
Users commonly recommend the following aspects of Unitrends Backup and Recovery:
- Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
- Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
- Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.
Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.
Attribute Ratings
- 8.9Likelihood to Renew25 ratings
- 6.2Availability2 ratings
- 5.6Performance2 ratings
- 8.2Usability14 ratings
- 7.9Support Rating23 ratings
- 7.1Online Training2 ratings
- 8.7Implementation Rating12 ratings
- 7.1Configurability2 ratings
- 3.8Product Scalability2 ratings
- 5Ease of integration1 rating
- 8.2Vendor pre-sale2 ratings
- 8.2Vendor post-sale2 ratings
Reviews
(101-125 of 371)I'd say this is the most reliable backup solution out there for a Windows Server environment.
Unitrends Data Center Backup and Recovery is the fastest and most reliable backup software I have ever used. I have been in this industry since the '80s and am very impressed by their product and their support.
- Reliable backups that do not need babysitting--set and go--send daily reports to email.
- Their default "Incremental Forever" backup does the trick for most backups; easy to set up.
- Recovery is very simple.
- Speed--one of the faster backup programs I've seen. Even writing to LTO tapes is fast.
- Agent updates could have an option to auto update and roll back a version.
- Possibly interpret errors in easier to read language for novices. I can see where that could be an issue.
- As pricey as these appliances are, one would think a hat or T-shirt should be included (LOL). You get what you pay for, though! I'm super pleased with Unitrends Data Center Backup and Recovery (even without the hat).
Unitrends reliability is a must for IT pros.
I use Unitrends products because they have proven to work flawlessly in every situation where data was lost and needed to be restored. The speed in which data is restore is extremely fast and the GUI is easy to use. The ease of use is also a main reason why I recommend these products. I can show someone how to restore data from a backup with minutes.
- Extremely reliable.
- Easy to use.
- Great product support.
- Color coding of the back information where we can see full or differential backups.
- Having to filter through a range of backups to simply see that latest backups.
A product you can rely on
- Support.
- Software updates.
- Ease of use.
- I honestly have not come across any cons at this time. Every feature I use works as expected.
The best cloud backup, period.
- SQL and large databases are no longer an issue to back up.
- Searching and restoring files are a breeze.
- Setting retention policies and placing backup holds is no longer a complicated process.
- Replicating the backups to a DR site is simple.
- It’s hard to find something that is missing in this software.
- New users to the software will not be intimidated by using the web interface. Everything is laid out nicely.
Unitrends brings the value, and the nerd too!
- Value -- I was ultimately offered a very compelling package that included the appliance, cloud storage space, and the DRaas option all together for a very good deal.
- Functionality -- I would say their software is definitely aimed at the more technical users -- while it is not difficult to use by any means, they definitely prioritize functionality and verbosity over ease of use. Personally, I am a fan of this style approach.
- Company Culture -- I have only had the product in place for about a month, and was also involved with sales for about another month prior but I have a pretty good sense of the company culture. They are very technically inclined and not afraid to jump into the deeper technical aspects of the product. This also shows through in their documentation and support articles which go into a lot of detail and are actually very useful.
- I am going to come back to the polish issue here as I think there is definitely some room for improvement in QA and overall finish -- don't get me wrong, it is not full of bugs by any means, rather it's "almost there."
- Some of the data points that I think should be very easy to get ahold of are a bit difficult/buried. Stuff like what is the most recent backup available for a given host This should be a column available in many of the views where you are looking at your assets. Also how much storage a given asset is consuming across all of it's backups. I realize the deduplication makes this a bit tricky, but I am sure they could figure something out.
- Automated and regular test restores of backups, although I do believe that this is coming soon.
- I am a bit disappointed that when you have the appliance make an additional backup copy to a "Non Unitrends" storage device, it removes the deduplication and compression benefits so you aren't able to store much history externally unless you invest in a ton of space. I don't know if this is a push for you to get a second appliance so you can have it store the backups there, or what -- but I know it is possible as other vendors can backup to external storage with full inline dedup and compression.
Set It and Leave It = Happy!
- Recover accidentally deleted files.
- Set it and leave it. Very automated.
- User interface is easy to use.
- Nothing I can think of.
Unitrends Backup Appliance is solid and useful
- Support is excellent
- The appliance is well made and has worked as expected for years
- The UI is simple and yet powerful
- Would like to see it be a target for native SQL Server backups
My Go To Solution for Backup Recovery and Peace of Mind
This allows for us to have off-site backups giving us not only regular backup recovery but disaster recovery as well.
Our units are configured where they back up the critical user files and servers and the location they reside and then an off-site backup is performed by the other unit giving us a thorough redundancy for data recovery.
- Our device performs daily backups of user's critical files and servers.
- We use a second Unitrends device to perform off-site backups from a different location.
- Recovered files can be downloaded locally if necessary for quicker recovery of excessively large backup jobs.
- I love the Unitrends product. But I don't care for the continuing cost of Cloud Backup.
- Support runs out too quickly on the product.
- Sometimes the console is difficult to use for single file recovery.
Solid Backup to Disk Solution
- Bare metal restore.
- File backup and restore.
- Tech support.
- Cloud backup. I just don't love the backup schedule and iteration limits.
Unitrends Backup is good but complicated
We use it to back up 4 virtual servers, and the host (Hyper-V). The backups are stored on a NAS and backup copies to an external drive off of the NAS.
- Scheduling jobs is made fairly easy.
- Reporting of backups and protection is informative.
- Error reporting in very detailed.
- A switch to enable a basic/advanced or expert mode.
- Offer more info by hovering the mouse over some of the choices in setting up a job that might help one decide which choice would better suit them.
- In the backup catalog, make it easier to identify which backups are on which offsite storage media.
Unitrends Backup and Recovery is the top shelf!
- Once set up, it just works day in and day out, without fail. And it sends detailed status reports daily, via email or text messages.
- New Servers are added automatically, and a backup plan is automatically selected. All we have to do is tweak it, if desired.
- Recovery of files or entire servers are effortless.
- The cloud backup and offsite backup options work wonderfully.
- The extra ransomware/crypto malware detection and protection is very helpful.
- This is a one-stop shop, for all data backup and recovery needs. Unitrends supports all Virtual Server Hypervisor Platforms, All E-Mail Systems/Servers and Databases, All Operating Systems, and the user interface is very intuitive.
- In this stressful era we live in, you don't get any more care free than with Unitrends. This is the top shelf.
- When swapping out the appliance with a newer model, it would be great if there was a cable to connect the old unit to the new unit and an automatic migration would occur. We have upgraded a few times over the last 13 years, and this is the only part where they could do better or simplify the process. This is NOT a complaint or a con, as this process is still easier than with all other backup systems.
The best DRassS solution for the business
- Secure & easy to use.
- Machine and file level recovery.
- Predefined reporting & job status alerts.
- File level auditing.
- Auto update the agent on VMs and physical assets.
- More filters to specify backup jobs and monitoring tasks.
Functions well in specific spaces
- Centralized interface
- Easy single file recovery
- Synthetic Backups
- Deduplication
- They dropped support for OSX
- Ability to control firewall on the unit for PCI scans
backup software.
Great Product
- Fast backup
- Recovery capability
- Instant up for a failed server
- Price is high but it is worth the value
- Capacity of our unit could be improved
- Hot availability is a great feature.
- Disk to disk backup is a great feature.
- The post sales support is awesome and the technical support to help you walk through setting up your environment was fantastic. I had a simple question for him and he called me back 3 minutes after sending an email.
Reliability.
- Data compression.
- Protected backups.
- Support.
- A simpler way of reporting which devices are in which jobs.
- More explanation in the description of failed backups.
- Change the color back to red.
Simple but not easy
- Backup
- Off Site Storage
- simplicity of operation
- Restoring from a backup
- User Interface
- Backup Management without Support
Unitrends has helped us and it can help you as well
- Windows VM.
- SQL Server.
- File Server.
- Windows applications.
- Direct backup to cloud only option.
- Office 365 setup for email notifications.
- More out of the box reports.
- SQL backups.
- File-level backups.
- Hyper-V backups and restores.
- Citrix Hypervisor support.
- Samba 3.0 solution.
- Windows security issue with appliance shares.
If, however, you are on any other hypervisor (especially Citrix Hypervisor), it would suit you better to find a different solution.
Unitrends, backing up your services and applications
- Inexpensive.
- Backup of File storage.
- Scalable.
- Easy to use.
- Consistent problems with VMware backups.
- support does not help with advanced problems and tell you to work with VMware.
- Difficult in triage with support team.
Unitrends for Education
- Great support when needed.
- Once installed, you don't have to constantly manage it.
- Easy to restore data from backup.
- Pricing could be better for education.
Vision Graphics
- Auto installing the Unitrends Agent.
- Setup of the backups.
- Integration with VSA.
- Error reporting.
- Maneuvering the backup catalog.
- Cloud Backups.
Unitrends Backup and Recovery Review
- Backs up reliably.
- Gives good alerts when backups are successful.
- When it stops working, a call to Unitrends support is necessary. There is very little a user can do to fix most problems.
- Some functions are clumsy and hard to find.
Unitrends isn't our cup of tea, but could be yours.
- Interface is great. Intuitive and easy to use.
- Backups are efficient.
- Offsite cloud replication is pretty slick.
- The appliance requires monthly/quarterly intervention.
- Even with a daily digest, we figured out the appliance was in a failed state by chance. This resulted in 22 days of lost data.
- The support staff is either incredible or awful. Last go around they wiped our appliance accidentally.
Universal Backup Solution with Unitrends
- Thorough Backups
- Easy User Interface
- Great Knowledgebase
- More visibility in cloud backup information
- Backup scheduling made more intuitive
- More efficient local backup
- Extremely simple to add new hosts and quickly backup vms.
- Simple to use platform which allows for painless restores from a point in time or even file level.
- Support for Unitrends is top of the line! Support is always super helpful and quick to answer.
- Initial price point can be a little bit of a turn off but WORTH the money.