My Go To Solution for Backup Recovery and Peace of Mind
March 27, 2021

My Go To Solution for Backup Recovery and Peace of Mind

Chris Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Recovery Series Backup Appliance
  • None

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We used the Unitrends Recovery 902 appliance to run our critical backups for our organization. Actually we use two of these devices at two different physical locations.
This allows for us to have off-site backups giving us not only regular backup recovery but disaster recovery as well.
Our units are configured where they back up the critical user files and servers and the location they reside and then an off-site backup is performed by the other unit giving us a thorough redundancy for data recovery.
  • Our device performs daily backups of user's critical files and servers.
  • We use a second Unitrends device to perform off-site backups from a different location.
  • Recovered files can be downloaded locally if necessary for quicker recovery of excessively large backup jobs.
  • I love the Unitrends product. But I don't care for the continuing cost of Cloud Backup.
  • Support runs out too quickly on the product.
  • Sometimes the console is difficult to use for single file recovery.
  • Recovery appliance works very well. We trust it with our backups and only have to check our logs daily for verification purposes.
  • Recovery appliance saved us from ransomware attack by restoring all affected files from previous night's backup.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

I wanted to switch from a tape backup system to an appliance based system. In my opinion tape backups are old and unreliable.
We achieve greater efficiency using two appliances at two different locations.
While we did use tape backups originally it was still dependent upon a person taking the tapes off site every night. Then depending on how they actually stored the tape drives, you never really knew if they were being taken care of properly off site.
For example, if the staff member in charge of the tape backups took them off site and kept them in their vehicle, they could be damaged from heat during the summer months.
Using appliances resolved this issue for us.
Works great for local backup solutions. We've had several instances over the years where we've recovered files that were accidentally deleted. We've also recovered files from a ransomware encryption attack. Completely voiding the issue where users only had to re-enter data from that morning.

Unitrends Feature Ratings

Universal recovery
8
Instant recovery
8
Recovery verification
9
Business application protection
9
Multiple backup destinations
5
Incremental backup identification
10
Backup to the cloud
8
Deduplication and file compression
7
Snapshots
Not Rated