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Handy For Obtaining Valuable Results Quickly
April 14, 2024

Handy For Obtaining Valuable Results Quickly

Douglas Nonaro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UserTesting

In our organization, we rely on UserTesting to validate new app features before development. By testing these features, we gather valuable insights to support stakeholder discussions. UserTesting helps us address business problems like ensuring feature alignment with user needs and enhancing decision-making processes. Our use case primarily focuses on pre-development testing to inform feature design and improve stakeholder buy-in.
  • Rapid Feedback Gathering
  • Extensive Contributor Base and Versatile Profile Filtering
  • Enhanced A/B testing options
  • Enable other members to edit and manage sessions
  • Personal sessions can take a month from planning to results. With UserTesting, you can complete a full test in just a few days.
Whenever I face challenges with sessions or contributors, the support team responds promptly, offering assistance and suggesting solutions such as withdrawing the session and initiating a new one to address the issue. Their fast response ensures that any obstacles encountered during the testing process are quickly resolved. Avoiding frustration during this work is essential.
Overall, the tool is very user-friendly and straightforward. I encountered no features or functions that were difficult to navigate. Even when facing issues with sessions, the support team responded quickly, resolving them within minutes. As a designer, I appreciate the aesthetic and user experience of the tool.
Creating and filtering the audience is incredibly straightforward, impressing me with the extensive size and diversity of their contributor base. With contributors from various countries and backgrounds, it's never been an issue but rather the tool's greatest asset. This broad pool ensures access to a wide range of perspectives, enriching the testing process and providing valuable insights for product development.

Do you think UserTesting delivers good value for the price?

Yes

Are you happy with UserTesting's feature set?

Yes

Did UserTesting live up to sales and marketing promises?

Yes

Did implementation of UserTesting go as expected?

Yes

Would you buy UserTesting again?

Yes

UserTesting proves invaluable for obtaining high-quality outcome insights, enabling the capture of users' faces and behaviors as if you were alongside them. However, if your focus shifts towards acquiring larger quantities of data, alternative avenues might be more appropriate. UserTesting prioritizes depth over breadth, excelling in detailed qualitative feedback rather than sheer quantity.