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58 Ratings
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Score 8.9 out of 100

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Jim Hostetler | TrustRadius Reviewer
July 25, 2014

Real Users, Real Results, with UserTesting

Jim Hostetler
Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Renew

10
We're currently using UserTesting on a pay-as-you-go format where we purchase credits when we get low and use them fluidly to run tests. This format works great for us since our testing cadence waxes and wanes through the phases of any given project. With this low barrier to us using the service, where we can use it as much or as little as we like, it's a no brainer that we would keep buying credits as they come up.
Read Jim Hostetler's full review

UserTesting Scorecard Summary

Likelihood to Recommend (58)
8.9
Likelihood to Renew (2)
10.0
Usability (17)
9.0
Support Rating (27)
8.2
Implementation Rating (1)
10.0

About UserTesting

UserTesting aims to enable every organization to deliver the best customer experience powered by human insight. The vendor states that with UserTesting’s on-demand Human Insight Platform, companies across industries can make accurate customer-first decisions at every level, at the speed business demands.
Categories:  Customer Experience Management,  Usability Testing

UserTesting Competitors

UserTesting Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

UserTesting Technical Details

Operating Systems: Unspecified
Mobile Application:No