Easily Streamline Your Insights
April 03, 2024

Easily Streamline Your Insights

Erika Weber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UserTesting

UserTesting has allowed us to identify challenges users are having and address them before going to market. Its intuitive and robust features simplify our research processes and allows us to collaborate effortlessly across the organization. The support team has been incredible for our needs and continues to support us across our ever changing business needs.
  • Customer Support
  • User Research
  • Collaboration
  • Some new features are unclear of how to use
  • Minor bug fixes are constantly being addressed
  • Time savings
  • Quicker time to market
  • Increased engagement
UserTesting is always available for our needs
There are some minor things that can be difficult to find or use, but mostly the tool is pretty easy to use.
We have been able to help inform business decisions and understand what our specific audiences need. The tool has allowed us to easily understand consumer needs and challenges users might be facing.

Do you think UserTesting delivers good value for the price?

Yes

Are you happy with UserTesting's feature set?

Yes

Did UserTesting live up to sales and marketing promises?

Yes

Did implementation of UserTesting go as expected?

Yes

Would you buy UserTesting again?

Yes

This tool offers a variety of functionalities to suite all research phases