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Vimeo

Vimeo

Starting at $9 per month
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Overview

What is Vimeo?

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams…

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Recent Reviews

TrustRadius Insights

Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of …
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Vimeo Review

1 out of 10
April 08, 2021
We used Vimeo Ondemand to sell access to high quality mountain films.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 34 features
  • Embedded videos (37)
    7.9
    79%
  • Video quality / Bandwidth controls (36)
    7.9
    79%
  • Video access controls (37)
    7.5
    75%
  • Mobile compatibility (37)
    5.1
    51%

Reviewer Pros & Cons

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Pricing

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Starter

$9

Cloud
per month

Standard

$25

Cloud
per month

Advanced

$65

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://vimeo.com/upgrade

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

MASH 3 0 Demo Reel on Vimeo

YouTube

TakyBox Vimeo Link Demo

YouTube

Silhouette #1 Demo Video on Vimeo

YouTube
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Features

Video Marketing

Features related to using video marketing content, as well as marketing videos themselves.

4
Avg 7.2

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

1
Avg 6.3

Video Security

Features related to the security of an organization's content stored on an enterprise video platform.

7.3
Avg 8.7

Video Player

Features that support playing and watching video content that is hosted on the enterprise video platform.

6.4
Avg 8.4

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

5.4
Avg 7.5

Video Hosting, Management & Storage

Features related to hosting, managing, and storing video content.

5.3
Avg 8.5

Video Engagement

Features to engage viewers around video content, particularly for live streams.

4.2
Avg 8.0
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Product Details

What is Vimeo?

Vimeo makes creating video attainable regardless of budget, time or expertise. Vimeo enables users to customize and control how content is shared, viewed and managed to maximize the impact of every video.

For marketers, Vimeo supports a marketing strategy with branded content.

For event professionals, Vimeo’s event solution is used to produce, promote, and repurpose virtual events and webinars to get the most out of them.

For internal communications, training, and sales enablement teams, Vimeo can be used create immersive video experiences that leave a lasting impression and connect employees.

Vimeo Video

What is Vimeo?

Vimeo Competitors

Vimeo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

Vimeo starts at $9.

Brightcove, Kaltura, and Wistia are common alternatives for Vimeo.

Reviewers rate Video link sharing and Embedded videos and Video quality / Bandwidth controls highest, with a score of 7.9.

The most common users of Vimeo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(151)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of Vimeo, allowing them to create separate albums for each client and easily privatize videos as needed. The platform excels in delivering high-quality videos, even large files, efficiently. Users value the detailed statistics provided by Vimeo, which include views, impressions, and the source of each video's viewership. The platform's customer support has also received praise for its responsiveness and effective problem-solving capabilities. While some users have encountered issues with older video stats, reaching out to support has successfully resolved these problems. Occasionally, users have experienced streaming issues but have found that switching to a different browser can usually resolve the problem. Overall, Vimeo has been utilized for various purposes such as producing training materials, hosting webinars and replays, and creating ad-free courses. It has been preferred over YouTube for its clean and easy-to-embed interface, especially for paid courses and memberships. In the current remote working environment, Vimeo has played a key role in educating and engaging members worldwide. With its sophisticated appearance and customizable features, Vimeo stands out among its competitors. Whether it's hosting instructional videos, product demos, or screencasts, users have been relying on Vimeo for many years personally and professionally. Its affordability and compatibility with training videos make Vimeo Pro an ideal choice for organizations that value privacy features while sharing high-quality videos across multiple departments. Additionally, Vimeo Pro's password protection feature makes it a simple and secure method for sharing work with clients while providing controlled access to videos

Time-saving feature: Uploading files directly from Final Cut Pro. Many users have found the ability to upload files directly from Final Cut Pro to be a time-saving feature. This eliminates the need to export and upload separately, streamlining their workflow and saving valuable time. Helpful Portfolios feature for organizing videos. The Portfolios feature on Vimeo has been appreciated by many users for its helpfulness in organizing videos. It allows them to easily categorize and showcase their work, making it convenient for clients or viewers to navigate through their portfolio. Easy and quick uploading, tagging, and preference setting. Several reviewers have mentioned that uploading, tagging, and setting preferences on Vimeo is easy and quick. This user-friendly process simplifies the management of videos, allowing users to focus more on content creation rather than technicalities.

Difficult to use interface: Many users have found the web app interface of Vimeo difficult to use, with several reviewers describing it as clunky and not as user-friendly as other platforms like YouTube. They struggle with navigating through the various features and find it challenging to perform simple tasks such as uploading videos or customizing settings. These usability issues have been mentioned by a significant number of users in their reviews.

Frequent changes to interface: Some users express dissatisfaction with the frequent changes made to the interface over the years, finding it confusing and difficult to adapt to. They mention that these constant updates disrupt their familiarity with the platform and require them to relearn how certain functions work. This lack of consistency in the interface has been a common complaint among reviewers.

Issues with livestreaming and video performance: Users frequently experience issues with livestreaming on Vimeo, including frequent outages, slow loading and playing of videos, occasional lag, and glitches. These technical problems hinder their ability to effectively stream live events or share high-quality videos. Several users have expressed frustration at encountering these performance issues repeatedly while using Vimeo for their multimedia needs.

Users recommend Vimeo for its high picture quality and lack of ads, making it a suitable platform for general video uploads. They also suggest using Vimeo for professional videos and for centralizing video uploads, making it a good option for companies with a budget. Users recommend Vimeo for hosting customer-facing and internal training videos, as it offers good features and is easy to use. Additionally, Vimeo Pro is considered a reasonable option with a user-friendly platform and faster video loading compared to YouTube. Users believe that Vimeo is the best video hosting platform available and suggest considering it for its simplicity. They also note that having at least 1TB of free space is recommended for extensive use. Users appreciate that Vimeo helps keep users focused and find it suitable for big projects. Furthermore, users recommend Vimeo Pro for businesses due to its password-protected videos, downloadability, and high-quality private links. They note that Vimeo Pro is worth the cost, especially compared to YouTube. Overall, users commonly use Vimeo to embed videos and appreciate its high profile in the industry.

Attribute Ratings

Reviews

(1-19 of 19)
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Score 1 out of 10
Vetted Review
Verified User
I use Vimeo to host videos and to save videos I have captured on my own PC.
  • Quality of video is good
  • They make it virtually impossible to cancel your subscription online and there is no phone support either.
Be certain you want to use Vimeo for the rest of your natural life because I have found it impossible to cancel my subscription online. I wanted to attach screenshots I have taken but there in no way to do that on this site which is unfortunate. You can't believe it. Here are the first five pages. 1. Login 2. Resources (Menu Option) drops down to "Help Center". 3. Account and Billing 4. Cancel My Subscription 5. End of the road. You have lots of options but they are creatively pre-planned dead ends.
1. Dead end number one. This one I wouldn't even count it is nothing compared to what happens next but they put in the left column a button to "Cancel my Subscription". Just refreshes the page you are on.
2. Another hyperlink under a large heading reading Cancel My Subscription. This link also just refreshes the same page you are on.
3. After the words: "To cancel the automatic renewal of your subscription, you are given another hyperlink and screenshots of the wonderful place where you actually cancel your subscription. But guess what. It doesn't go to the screenshot pictured. It goes to an Upgrade Plans web page.


Score 1 out of 10
Vetted Review
Verified User
  • Live streaming.
  • Video hosting.
  • Video creation.
  • Customer care. Putting the customer first.
  • Live streaming technology.
  • Follow up on critical support tickets.
  • Internal communication.
  • Commitment to what they promise.
  • Delivering on time.
  • Considering loyal old clients.
We have been using Vimeo for years and the company used to be vigilant about customer support. That's why we upgraded to premium as they added the live streaming feature. The problem I am facing is that out of the blue the live streaming feature for which we mainly use Vimeo is totally bugged and has not been working for a very long time, where I did all the tasks the support team asked for but yet no reply or follow-up or any kind of support received. This feature is strategic and we lost huge money for their carelessness but I think they already have lost interest in caring for their clients. We are preparing seriously to move out and advise all our partners to do the same, and I will never recommend Vimeo to anyone at least for now as they failed massively in addressing our business needs and helping us overcome the tragedy they caused to our business.
Fred Xorla Adzoyi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our grants team was the first within our organization to migrate to Vimeo. A funding competition we were involved in required us to upload a 'private' video pitch and have them access it via the shared link. We were forced to seek an alternative product when the judging panel sent feedback that the provided link was defective and only worked intermittently. Add that to persistent advertisements when it did work, they recommended using a different platform to avoid being disqualified on technical grounds. That was the beginning of our partnership with Vimeo....which has now expanded beyond grant pitches, to both marketing and file archiving.
  • Vimeo executes privacy preferences on uploaded content to the letter, without any lapses.
  • Vimeo makes it possible to collaborate and source feedback on videos in development without the need to share actual draft files directly with anyone. With Vimeo, I can be sure of reduced risk of leakages.
  • Vimeo does not frustrate viewers with a ton of commercials and ads that might end up become major forces of distraction.
  • Pricing models are a bit complicated to understand and not very transparent.
  • Customer service response times could use a lot of improvement.
  • For marketing campaigns, Vimeo can be a little slow at generating traffic to shared content.
For safe and secure privately hosted content without much risk of unauthorized access or leakages, Vimeo is the best option on the market. Also, they don't disrupt content viewing with excessive advertisements that might turn away your viewers. But then for marketing campaigns, where the primary goal is Reach, Vimeo might be less of an effective choice.
April 08, 2021

Vimeo Review

Score 1 out of 10
Vetted Review
Verified User
We used Vimeo Ondemand to sell access to high quality mountain films.
  • Easy to get going
  • Cost - expensive for what you get
  • Analytics - very hard to get information about sales or users
  • Customer service - help desk [seems] weak and customer service essentially [feels] non-existent
Vimeo would be a good choice a small company wanting to quickly implement a once-off event. If a company is going to be grossing over $50,000 per year, [I feel] there are several platforms which will cost less and deliver a superior guest experience. Also, practically any other platform will provide you with more information about your guests and their viewing habits.
Marquita Angelina | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Our firm has a doctors newsletter subscription that thousands and thousands of doctors subscribe to nationwide, and we also host live webinars.
  • Nothing I can really think of.
  • Customer support - it sucks with only canned responses, and I don't think you're ever speaking with a real person via email.
  • Allowing for video editing on line (at least being able to cut videos).
  • Better uploading experience for the end user (don't have any issues with other video hosting providers).
Vimeo's customer support has been quite disappointing. While their usual and customary canned responses are suitable for small tech issues, don't ever get into a real problem with their platform, because they will NOT respond to inquiring emails and continue to send canned responses. The only caveat is when I actually called Livestream's enterprise customer sales support, and the rep did help me, although we are NOT supposed to contact by phone. For that, I give them a 3, just for her kindness.

Our firm paid for the business pro for 900/year. Our firm also has a doctors newsletter subscription that thousands and thousands of doctors subscribe to nationwide, and we also host live webinars. Livestream/Vimeo has a significant deficit when it comes to any kind of editing capabilities and uploading (even just cutting out a frame or 2). For some reason, if our webinars were public and not exclusive to subscribers, we can place the video on YouTube without issue. Vimeo's platform is another story (for when we have to download, edit, and re-upload). We are now seeking out other (more proficient and better) platforms and WOULD NOT recommend Vimeo's Top Tiered Subscription for $900/year unless you're okay with no real help and canned responses when you actually need a person on the other end of that email. Again, we serve thousands of thousands of subscribers, don't charge as much as Vimeo, and provide much better customer support to our users/subscribers. Shame on you, Vimeo!!! Shame on you!
February 27, 2020

Why I love Vimeo!

Julianna Oates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company uses Vimeo to publish our completed videos. After our clients' films have gone through each department (videography, editing, etc.), we publish them to Vimeo and add a description that shares the details of the event such as venue or photographer. We use the Vimeo links as sharing links that allow our clients to share their films with friends and family without having to provide individual download links. All our videos on Vimeo have detailed descriptions, tags, and are added to a few specific showcases. Vimeo allows us to share files easily with people anywhere, especially on social media!
  • Vimeo allows us to easily sort our films in to showcases (like folders) for easy filing.
  • Vimeo allows us to add tags that help our videos become more searchable on search engines.
  • Vimeo allows us to share films easily with clients around the world with a simple URL share.
  • Vimeo allows us to set privacy settings for each film so that privacy is always an option for our clients.
  • I wish Vimeo's showcases had their own privacy features. If I create a showcase where the videos within that showcase are private, viewers can still see the title of the video and that it exists in that showcase, they just can't watch the actual video. That seems like a big flaw to me... a private video should be totally private and not able to be seen at all by anyone other than the account holder.
  • I think the way you publish videos to YouTube could be better! I wish the cover image from Vimeo transferred to YouTube when published.
I would recommend Vimeo to colleagues who work in the video world. Vimeo allows for easy and relatively instant sharing of files that are linked back to the creator. The ability to add SEO tags is so helpful as well and helps establish better search engine recognition for my website.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At my current role, we do a lot of video work for our clients (particularly B2B marketing). This involves a LOT of graphic-heavy videos/video production. Clients want to be able to see progress. Vimeo Pro is a great tool because it allows us a lot of storage space for our client work, and it helps us share the content.
  • The support for our videos is fantastic – there's no loss in resolution/compression...all of our videos are crystal-clear.
  • We can customize the privacy links of our videos so that we can upload an incomplete project just to show a client current progress (way easier than FTP transfer in most cases).
  • Vimeo Pro lets you see stats on your videos. Which ones have the most clicks/watches, etc. It's been great for our target marketing.
  • Vimeo Pro lacks the capacity to have a playlist of videos in a coordinated sequence that kind of revolves around a certain topic – you have to do some clicking around sometimes.
  • Processing times for videos can be a bit...time-consuming. Especially when you have clients that demand everything "yesterday."
  • If you're trying to market your video on Vimeo, it's a bit tough considering Google or Bing doesn't always show Vimeo results in contrast to YouTube videos.
If you're a production house who does a lot of video work, Vimeo Pro is a MUST HAVE. There's no loss in quality when uploading videos, the layout is easy to navigate and clean, and it's a much more professional setting than YouTube. The service, quality, and customer care that Vimeo offers its users is basically unparalleled.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I work for a church and we use Vimeo Pro to post the sermon online to be distributed via Facebook and our website. It is used by the whole organization, as we only use Vimeo for our video needs. We don't post on YouTube or any other places. We appreciate Vimeo's clean look and its ability to password-protect a video if needed.
  • Clear user interface.
  • Easy to use even for beginners!
  • Ad-free.
  • Clean look.
  • Ability to tailor and configure different details as I upload a single/multiple videos.
  • There are times when I've tried to upload, and it will fail for no obvious reason.
Vimeo Pro is excellent when you want people to just watch and focus on your video and not be disturbed by ads. This is perfect for the nature of our church's usage -- we want our audience to watch the sermon without being bothered by ads. Plus, I feel that Vimeo Pro's interface is cleaner -- YouTube's interface can really be distracting!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have multiple Vimeo Pro subscriptions for various departments. Each is used by a team to upload content for their department. Most is internal archive/use, but some is embedded on our public facing websites or social media accounts.
  • Vimeo allows us to have our data off-site and backed up.
  • Vimeo provides easy sharing and embed customization.
  • Vimeo has granular permissions which are nice to establish the desired privacy levels.
  • I wish they offered a ZERO OVERLAY player embed. One we could auto-play that had zero play bar, controls, etc. They come close, but not fully transparent.
  • Copyright enforcement is severe. We've had our account for over a decade and had 2 items flagged in the first few months that a user on a team had re-posted to our account from someone else. This was an instant 2 violations. Our third came nearly a decade later when a different user uploaded a copyrighted piece. Vimeo suspended our account and we were given a small time frame to download 10 years worth of data (an impossible feat) and all our embeds were broken on websites. They had no phone number to contact and no appeals process outside of an email address they say takes 24-36 hours (we never heard back on it). We had to track down an unlisted number to find out more info and appeal to the copyright owner to pull their DMCA complaint and then our account was restored. This process is not logical. There should be a longer grace period, a support number with a real person, and some sort of logic applied to how to handle this properly. Why would a 10 year customer with thousands of videos be treated the same as a new account with 3 violations? Especially when we could re-open a new account and keep going... so odd.
Vimeo is great for archiving and sharing videos to the web. It isn't great for anything that involves sharing to platforms that already integrate their own video players (like on Facebook). If you need a completely transparent (no overlays, play buttons, etc.) embed on a website, this won't work there either.
Mark Nowowiejski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Vimeo Pro as cloud storage for 1000s of online course videos as well as for webinar recordings. We also use it to track viewer analytics throughout the semester and share course specific portfolios with new instructors and teaching assistants.
  • The portfolio/collection template allows us to build out setlists very quickly but also gives us flexibility on the overall and look and feel. If you know even basic CSS you can do quite a bit with it.
  • Domain control. My clients are often particular about where certain videos can be embedded or shared. Vimeo allow me to specify exactly which sites the content can be embedded in.
  • Vimeo allows us to attach custom cover slides to every video, something that was a pain point with some of the other services we looked at.
  • Customer Service has always been very strong, especially when we needed to pull customized reports or massive collections of links
  • You can upload a replacement file to an existing asset with out worrying about the url or embed code changing.
  • It needs to support more users under a single account. I often end up having to share login information with other team members or clients which is not ideal in terms of security. The 'PRO' account only allows for 3 users which no even remotely close to what I typically need.
  • The search feature isn't great, it allows for tagging and descriptions but the titles seem to be the only thing that counts when it returns results.
  • It doesn't have an embeddable playlist feature like YouTube.
  • There are no real inline interactive elements available. would love to be able to do in-video polls or quizzes.
I think that if you're just starting out it's a great tool; it's cheap relatively speaking (there is a free/basic version but it's very limited). The UI is generally better than YouTube and I feel like the content in more secure. It also integrated well with video review tools such as Wipster and various captioning services. That said as your catalog begins to amass you may find the search feature to be a real limitation. If you are not smart about how you title your videos early on it can be nearly impossible to find an asset once you have a few 100 videos.

It is still far better for video hosting than streaming something off your own site or server. I've had no issues with sending Vimeo content to international users, even those in China or other countries that may have restricted internet.
Michael Ball-Marian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our startup needed a place to host marketing and how-to videos for our product. Everyone on the team had access so that we could all add new videos as needed. The videos were then embedded either on our marketing site or within our application.
  • Easy to add and organize your videos.
  • Easy to set up team members and control permissions.
  • Great, simple, configurable UI for embedding your videos.
  • Doesn't auto-play the next video, or show unrelated videos to our users. This was key. I think there is some way to do this with YouTube, but it wasn't as obvious. Vimeo just did what we wanted from the start.
  • I was a little hard to edit/replace an existing video. I recall we found some way to do that, but it was not at all obvious.
  • Really, nothing else major that I recall.
Vimeo is great if you are just embedding videos within your existing properties (website or app). There is a whole public side to the Vimeo platform (e.g., create your own programming channel, etc) that we didn't really explore. We just wanted a simple, powerful solution to host and embed high-def videos on our site -- Vimeo did that quickly, easily and affordably. If that is your usage scenario, Vimeo is great.
March 01, 2019

Vimeo Pro works!

Rocky Kev | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My department originally needed a video hosting platform that had privacy built in. YouTube wouldn't have worked for us, Amazon S3 didn't have the capability to deliver streaming video at the time, and Wistia was too expensive for our needs. Vimeo Pro was affordable and worked. My team uses Vimeo Pro to host all of our training videos - the training videos are organized on our main site, and are embedded from Vimeo Pro.
  • Private Video Hosting
  • Lots of options - privacy, video customization, API calls
  • Streams videos without much hiccups
  • Affordable
  • Easy to host videos quickly
  • Video templates - so you can have a set of options saved and reuse it over and over again
  • Tends to give video errors of 'this video is private' when it's not. It then fixes itself a few minutes later.
  • Their reporting tool is inaccurate and unclear of what anything means.
  • It still has a history of wanting to look like Youtube, with a video feed and a social media side, that just has no value for me.
Vimeo Pro is well suited if you need to host internal videos and don't want to do a lot of configurations to set it up. Once your videos are uploaded, you can then embed them or share them anywhere, and very quickly too. You can set the video to only show on specific sites, and organize your library of content in folders.

If the video is vital - like a sales video, where a error can cause a customer to never return - I recommend Wistia instead (even though it's more expensive.). Vimeo Pro is much more cost effective overall.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Vimeo Pro to house all of our client and marketing videos. Because video encapsulates our entire agency, all our departments currently use Vimeo, and we have several administrators. Essentially, it lets us serve the highest quality of video to our clients and prospects without wasting their time with ads.
  • Highest quality of video
  • No ads play before the video
  • Easily embeds into email or websites
  • Vimeo lacks the search engine force that YouTube commands
  • It costs money which can be hard to get the budget for
  • It would be nice to have it play within an email client rather than open a new window
Vimeo Pro is perfect if you want the audience to just focus on your specific video and not be inundated with ads from other companies that would distract from your overall message. However, if you are looking to get famous by just adding a ton of videos to amass a subscriber base, YouTube is probably best for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Vimeo Pro is used by the marketing team at my organization. We use it for hosting videos on our website and sharing videos through our social properties. It's a simple way to share videos within our team but keep information private and protected.
  • Private review links enable our team to easily share feedback in a private environment.
  • Customized video player is easy to imbed into landing pages on our website
  • Video stats enable my team to easily analyze video performance without having to go through an arduous process of pulling reports
  • More analysis of video statistics would give more insight on video performance
Vimeo Pro is a professional and easy to use tool for embedding videos into landing pages on your website. The video quality is high, there are no ads like other video platforms. Vimeo is essential for teams who have multiple input on videos with everyone having access and options to provide input. If you need in-depth analysis on video performance Vimeo Pro may not be able to provide those stats for you.
May 09, 2018

Vimeo Review

Chris Hecox | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I used Vimeo Pro for uploading and presenting videos to clients. Vimeo was a simple way to share links to our work as well as keep videos password protected for clients. It was the main method of providing access to our videos.
  • Vimeo is an easy way to provide links for clients to access the videos we've produced for them. Links are as simple as any web link. You can make a video private and password protect it, unlist it, ensure only specific Vimeo users can see a video, etc.
  • Videos can be presented as private review links, which would allow for private feedback and a customized interface for clients.
  • Videos can be highly customized in terms of what UI will be displayed on a video (i.e. play button, share button, related videos, etc.) which means a producer will never have issues with clients being able to dig into the producer's video catalog, or can make the interface focused solely on the video itself without distraction.
  • It's 2018 and streaming shouldn't be complicated. Unfortunately, despite accessing Vimeo from many locations (home computer, office, mobile, client's offices) Vimeo has continued to prove its total incompetence. I'm not sure if this is a hosting problem with Vimeo servers or if they just hate the few cities I've lived in. Video streaming can be easy with Vimeo, but I would never ever call it consistent. In most cases, when presented with a video link not related to work, I'll try to find the video elsewhere.
  • Because I haven't used Vimeo's revision system for close to 8 months at the time of this writing, Vimeo might have made changes, so keep that in mind. Vimeo is completely outmatched by similar client feedback applications like Wipster and Frame.io. After using other services, I've completely sworn off Vimeo. I don't think it's viable any longer because giving clients the ability to leave frame-by-frame feedback is far superior to the old method of simply sending a link. Furthermore, I believe Vimeo either owns Wipster or deeply collaborates, but Wipster is fairly unreliable as well. It's as if everything Vimeo touches burns to the ground.
  • Vimeo has also found a way to mess up playlists and video collections. YouTube makes it easy for adding videos to specific playlists, but Vimeo includes collections and albums, which to this day I'm still unsure why I would pick one over the other. Adding videos to these features is flustering rather than helpful. We'd learn the system but because of privacy settings for some videos, a few videos would show up, while others wouldn't. Even after testing this in the office, we'd still have a multitude of issues when clients would return confused emails.
Vimeo is useful only if you are uploading a personal portfolio for clients to see. Vimeo has a knack for being the professionals YouTube, which is unfortunate because it has proven its mediocrity time and time again.

If you are doing more than hosting a portfolio or a few neat videos you've created, like presenting videos for clients, you need to look elsewhere. Vimeo won't cut it any longer while there are far better options available.
Justin Roodman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Vimeo Pro as our video hosting service for all of our content. Our company is specifically a media company and our flagship product is a learning platform where the majority of the coursework is made up of videos. In addition to the video training content, we also host our explainer videos for product landing pages. The service is used by both the media team and marketing.
  • Reliable content hosting - there is almost no down time for accessibility
  • Easy to use interface - its not hard to figure out how to upload and access your videos
  • We are able to do custom video analytics for plays, pauses, and resumes with their API
  • Customized end screens, email capture, and cards are not enabled when videos are viewed on Vimeo.com
  • Speed controls are not currently supported in the Vimeo mobile or TV app
  • Would like to be able to add up to 5 team members instead of just 3 for the cost of Pro
Vimeo is well suited for video embeds on product landing pages or as embeds for training course materials. Our business specifically uses videos hosted on Vimeo as iframe content in courses inside of the Moodle LMS environment. As we have a variety of users with different hardware setups, the ability to choose playback options helps immensely.
Jon Ackerman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Vimeo Pro for all of our online video content. Our department uploads multiple videos each week, from longer form videos to shorter videos for our departments to review. Vimeo has been integral in getting our content online and to our customers in an elegant and simple process. We utilize a combination of Vimeo, YouTube, and Wipster to share videos and each platform has its purpose. Currently, we have six different Vimeo Pro accounts managed across four different departments. Vimeo provides a consistent experience for all of our departments and viewing platforms. It also gives simple features at all of the optional subscription models. We love Vimeo because of how beautiful it plays back video, embeds in our website, and allows for customization in the web viewer.
  • Easy to embed customized video player into website
  • Includes a review page option that allows departments or clients to add notes or requested changes.
  • Gives in-depth stats at the push of a button. You can see when the fall off rates of viewers occurs.
  • Ability to stream different bit rates and adjust to viewer experience.
  • Video review doesn't have the ability to track changes when the video file changes or is updated to a new version. This causes an issue if there are multiple versions of the same video.
  • I think a downside to Vimeo, as a service, is that they do not have the widespread user base of YouTube. If you focus on embedding videos or videos on a webpage, Facebook, etc, then this won't be an issue. If you are trying to be discovered or get organic expansion of your brand, YouTube is the king.
Vimeo Pro has a customizable, beautiful and simple interface. It's well suited for embeds in websites, on Facebook or in app. It gives you the ability to customize privacy of your videos, embed on only set URL's or be completely hidden and only viewable with a link and password. They also have VOD and the option to sell your videos through your channel.

One area that Vimeo Pro needs improvement is in its user base. It isn't as ubiquitous as Youtube and thus has challenges with a video being spread organically or through the volume of users, like Youtube can provide.

Ross R. Mason | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a video production agency, we use Vimeo Pro to distribute client videos we have produced. It provides a syndication instance of client videos which is then indexed by Internet search engines and returned with search results, separate and apart from the client's own instance on their website or social media accounts.
  • High-quality, high-definition encoding
  • Mobile video player support
  • Efficient
  • Efficient streaming of video content for all mobile devices
  • Vimeo Pro also provides multiple format and sized download options for every video loaded to its platform
  • Vimeo Pro also supports albums, galleries and sets of videos for grouping similar content
  • Vimeo Pro provides access to "Issues" notifications when problems are being experienced with the platform. While this exposes areas where Vimeo has room for improvement, its transparency and demonstrated results for addressing issues in a timely manner is readily shared with anyone interested in being notified of the nature of such instances. All the platforms have issues and room for improvement but Vimeo's willingness to operate transparently speaks volumes for its reliability as a professional partner.
Vimeo Pro is well-suited as an online video sharing platform, specifically when the user has multiple videos, needs to benefit from video SEO, as well as all the formatting and display options made available through the Vimeo Pro premium service.
Such options include separate unique video preview pages with distinct URLs defined by the user, multiple format downloads, user definition of controls displayed within the video player by video, control over whether each video can be shared, embedded, etc. Some of these features provide powerful controls for video publishers and are unique options for Vimeo Pro users.
Teddy Lyngaas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work for a video agency that creates original short form documentaries for brands. We use Vimeo Pro for a variety of things but mostly it boils down to sharing and reviewing work. You can't beat the features that come with Vimeo Pro for the price.
  • Portfolios are an incredible tool to easily share custom reels of works with clients and collaborators. They are easy to customize, look great and rarely have playback problems.
  • Security: Vimeo Pro offers a level of security you can't get with most video applications. We have videos on our website that we don't want others downloading or embedding and Vimeo allows us to restrict access or use a password. On YouTube you're limited to unlisted links that our clients are not comfortable with.
  • The ability to download original source files from Vimeo, although probably not intended make it easy for us to keep track of the most recent versions of videos.
  • The customer service is second to none. I've literally put suggestions down on their help page and seen them implemented site wide within a couple of weeks.
  • The user experience can be a bit clunky and things change around on the back end without much explanation which sometimes leads to confusion.
  • The ability to save custom portfolio templates. Although it's not super time consuming I find myself recreating portfolio layouts over and over again. This isn't a problem when I do it but sometimes our sales team needs to make a custom reel fast and I have to hold their hand through the process.
  • The analytics are a little weak compared to almost every other video solution.
Vimeo Pro is so inexpensive that it's almost always worth upgrading accounts. I still upload to YouTube for search engine optimization but as far as playback and easy player customization you can't beat Vimeo Pro. It's well suited to display videos securely, easily select custom thumbnails, it's a little less appropriate for your entire external video strategy. You'll lose out on search to YouTube and won't be able to track key video metrics like time watched and audience retention that are built into YouTube Analytics. Another key feature that Vimeo has is the ability to replace video files without changing the URL, embed code, etc.
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