Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.
Cascade CMS (formerly Cascade Server) by Hannon Hill is a content management system, with built-in tools to help users eliminate stale content, increase digital outreach, and promote end-user adoption and accountability. Cascade CMS is designed for decentralized web teams in most major industries, …
ETO Software is a legacy case management solution supported by Social Solutions, acquired by Bonterra, and later sold as Bonterra ETO. The application is not the company's current case management solution.
Oracle's PeopleSoft ERP (or PeopleSoft FSCM) is a software solution used to reduce costs by automating and centralizing global transactional processes and the enterprise entire supply chain. Oracle states they have extended support for PeopleSoft to 2034.
LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questio…
iSpring LMS is an LMS developed by iSpring Solutions. iSpring LMS automates corporate training and helps to improve employee retention through quality onboarding, on-the-job training, gamification and engagement mechanics. With iSpring LMS, training and development professionals can launch eLearning…
Rebrandly is used to create, share and manage branded links. They offer companies and individuals the possibility to brand and shorten the links they share using a specific domain name of their choosing.With Rebrandly, users can create and share branded links directly through the browser extension w…
The Snowflake Cloud Data Platform is the eponymous data warehouse with, from the company in San Mateo, a cloud and SQL based DW that aims to allow users to unify, integrate, analyze, and share previously siloed data in secure, governed, and compliant ways. With it, users can securely access the Data…
Robly is an email marketing solution designed for small businesses. It's key features are its ability to auto-resend unopened emails, pop-up widgets, and proprietary AI-powered software that sends emails based on schedules specific to each recipient.
CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentic…
FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesfor…
Oracle WebLogic Server is a unified and extensible platform for developing, deploying and running enterprise applications, such as Java, for on-premises and in the cloud. WebLogic Server offers a scalable implementation of Java Enterprise Edition (EE) and Jakarta EE.
Nextiva’s cloud contact center solution features voice, digital, AI-driven journey orchestration, customer engagement, workforce management, and analytics. The solution helps boost customer loyalty, enhance employee productivity, and reduce costs.
Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution u…
Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.
IBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of …
TIBCO Data Virtualization is an enterprise data virtualization solution that orchestrates access to multiple and varied data sources and delivers the datasets and IT-curated data services foundation for nearly any solution.
OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.
Renderforest Video is an online video production platform that promises to allow individuals and businesses to create “broadcast quality” videos for private or business use. It is free to use and anyone can register as a user in a few simple steps. Renderforest features paid upgrades or subscription…
Oracle APEX (or Oracle Application Express) is an online low-code application builder that allows users to develop a database-drive application, customize the application's UI, and then give their users access to the application via URL. Oracle APEX includes a suite of pre-built productivity applica…
Palo Alto Network’s Next-Generation Firewalls is a firewall option integrated with other Palo Alto security products. Released in late 2023, the PA-7500 ML-Powered NextGeneration Firewall (NGFW) enables enterprise-scale organizations and service providers to deploy security in high-performance envir…
Postman, headquartered in San Francisco, offers their flagship API development and management free to small teams and independent developers. Higher tiers (Postman Pro and Postman Enterprise) support API management, as well as team collaboration, extended support and other advanced features.
Proofpoint Targeted Attack Protection (TAP) helps organizations efficiently detect, mitigate and respond to known and unknown advanced threats that target people and VIPs through email. TAP provides unparalleled effectiveness in stopping targeted attacks that use polymorphic malware, weaponized docu…
IBM Z is the company's mainframe enterprise server solution product line.
Cisco Spaces is a cloud platform that connects people and things with spaces to transform buildings into smart spaces. Using Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the aim is to make buildings safe, smart, sustainable, and seamless. Currently the platform has di…