Overall Satisfaction with HipChat
We have a team of about 15-20 employees. HipChat has been super helpful to keep everyone instantly connected. We also have a work from home option on Friday. HipChat is extremely important from everything to quick questions to aiding as an additional conversation stream while on conference calls. It's a must to keep us connected in real time. I also love that fact that on a Mac you can drop in your screen grabs from your clip board. It saves tons of time when trying to get a point across.
- HipChat allows you to quickly see who is online on your team.
- Sharing screen grabs, links and files is a breeze. Saves a ton of time.
- Fun icons are a nice way to add humor to your daily conversations.
- You can't mention people in rooms/groups that they are not in. If they leave the room/group, they will not see the notification.
- Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
- There is not an option to share screens if a problem arises that is bigger than text communication.
HipChat stacks up really well against Slack. Many of the same features, look and feel and performance. Although we have about half of us on Mac and half on PC and several times we hear complaints of the desktop app not connecting soon after updates are released. Slack also feels more feature rich and offers a few more options like screen sharing and the option to tag/mention/alert users in a conversation that they weren't originally in.