Overall Satisfaction with HCSS
We use HeavyBid for all of our estimating and HeavyJob for production tracking.
- Absolute best aspect is their tech support. They always answer the phone and nearly always have the solution at hand. That is absolutely critical when working on a bid.
- A few years back they implemented a Work Breakdown Structure type estimate but it has been slow to evolve. I understand this due to most of the industry lack of use of the product but that creates a chicken and egg scenario. Perhaps they would use it more if it were developed further.
- There needs to be a mobile integration with HeavyBid for Android.
- HeavyJob has seen some great upgrades to the mobile side on iPad and to a lesser extent Android. They need to stay concurrent with each other rather than forcing one OS on users over the other.
- Similarly, while tablets have gotten love, Windows based touch screens, like Surfaces, have not. This are becoming more and more common, but if you want to use one for HeavyJob you have to use the clunky PC version and not the optimized for touch version that is on the tablets.
- Estimating Link
We used to use Estimating Link. It was very helpful in our transition to a larger company. It was like HeavyBid light, but also a fraction of the cost.