Phone girl
February 22, 2023

Phone girl

anita mcleod | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

First Presbyterian Church changed the phone system to upgrade the way we communicate.
  • make calling long distance easier
  • call flow better
  • changed the way we call each other on staff
  • setting up the system for users
  • more training
  • give hands on training before and after the system is installed
  • Sorry but I can't reall answer this uestion.

Do you think 8x8 Work delivers good value for the price?

Not sure

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

It's well suited when transferring calls. Also I can id the callers easier. I call located and transfer to personal cell phone with out being disconnected. But overall the communication is better.
I feel its not really needed for a church. The staff at the church is not very large. The internet could be better.

8x8 Work Feature Ratings

Hosted PBX
8
User templates
5
Call reports
8
Directory of employee names
9
Answering rules
7
Call recording
8
Call park
7
Call screening
10
Message alerts
10
Video conferencing
7
Audio conferencing
7
Video screen sharing
8
Instant messaging
7
Mobile app for iOS
8
Mobile app for Android
7