Overall Satisfaction with 8x8 X Series
I use it as our landline type phone and for when I am out of the office. I am a solo practitioner with one paralegal and we both use it exclusively. Our phones ring all day long as it's a high-volume immigration practice. Sometimes I am in court or out of the office for a variety of reasons and I never want my clients to have my cell phone number so I often use the mobile app to do calls while out of the office. It works very well either over wifi or cellular data.
- Good price
- Mobile integration
- Ease of use
- Flexible expanandability.
- Ease of call forwarding on the website could be improved
- Finding call logs on the site
- Mobile phone app doesn't show call history unless left on all the time.
- The price has stayed very consistent these past 8 years
- Good value for a host of modern features
- Phones are still the lifeblood of new client contacts and the system clearly works well for that.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes