8x8 Review
October 19, 2019
8x8 Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
8x8 X Series helps me and my employees stay in contact with our clients whether we are in the office or on the road. This allows us to continue our standard of service and support that our clients expect from us.
- The ability for customers to "find you" if you are out of the office.
- Getting voicemails copies via Email.
- Integrating with your contact database for easy calling.
- We would like the ability to set your desk phone to a particular greeting and/or mode from the softphone software.
- Voice to text conversation of VM.
- Improve the Mac integration.
- Easy to use.
- Customers seem happy with the system and I haven't gotten any complaints. Happy customers = profit. Hopefully.
We were an early adopter of VOIP. I can't remember previous venders, but 8x8 has been the best in my experience.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes