Overall Satisfaction with Act! CRM
We use ACT! CRM daily. ACT! is the software used for each of our clients and is used for company marketing. ACT! has templates available for auto mailers and is very user-friendly. I have been using ACT! since 2004 and find its feature to be exactly what is needed to manage marketing tasks.
ACT! has mobile applications that help with business tasks on the go. I would highly recommend this software.
- Keeps prospect contact info
- Documents history
- Calendar features
- Connection with a VOIP type system
- Integration with other email applications
- The computer based application is cost effective
- Reporting is minimal for client purposes
- maintenance is minimal
Do you think Act! CRM delivers good value for the price?
Are you happy with Act! CRM's feature set?
Did Act! CRM live up to sales and marketing promises?
Did implementation of Act! CRM go as expected?
Would you buy Act! CRM again?
Its a great software with just enough features to manage our marketing team and help with marketing responsibility.
ACT! does not have great support. They outsource it overseas and continually upgrade the software and discontinue support for certain versions.
ACT! is best used in a marketing call center type situation. We have many clients on board and can assign our marketing reps different ACT! databases based on need for scheduling purposes. I would not recommend ACT! for a single salesperson scenario since the set up process is more suited for a company situation.