Why I Love Act-On
November 19, 2015

Why I Love Act-On

Jill Lundgren | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Act-On

Act-On is used in our sales and marketing department to increase our sales lead pipeline. Our company used to drive sales based on mostly referrals, but by using Act-On we've increased our pipeline 80%, gaining beachhead customers across the US so we can grow our business and our company's revenue.
  • The management of all our marketing contacts and how you can segment them to email different populations.
  • Being able to post something across all our social media sites just by creating the marketing piece inside of Act-On.
  • Creating emails and being able to do some design work, when I'm not a graphic designer!
  • Receiving a simplified marketing qualified leads reporting is an issue we are currently experiencing, but the team at Act-On is working hard to meet our needs.
  • Learning how to build drip campaigns seems overwhelming to me, but I'm sure if I practice it a couple times it would get easier.
  • Having to purchase WebEx Event Center in order to connect with Act-On for webinars and webinar marketing materials.
  • By using Act-On, we've grown our sales pipeline 80% in the last 6 months.
  • We've gained accounts nationwide, where previously most of our customers were near our headquarters in Minnesota.
  • We've been able to market to prospects and [at] conferences we exhibit at pre and post show.
I've evaluated a handful of other companies and I found Act-On to be the easiest to use as well as priced fairly. Other companies will price based on how many contacts you have in your database and Act-On prices on thresholds of how many contacts you send emails to that month.
I've heard Act-On is a great starting off point for marketing automation or if you are a small to medium size company. I would look at additional platforms if the company is larger or more people are dedicated to marketing automation, reporting, etc.

Act-On Feature Ratings

WYSIWYG email editor
9
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
7
Lead nurturing automation
8
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
7
Event/webinar marketing
9
Social sharing and campaigns
9
Social profile integration
Not Rated
Dashboards
Not Rated
Standard reports
8
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated