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Acumatica gave us the information we needed to turn our company around.
Updated January 29, 2024

Acumatica gave us the information we needed to turn our company around.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite

Overall Satisfaction with Acumatica

We use Acumatica for almost every aspect of our business. Sales use CRM. Accounting uses the Financial modules. We track all our our orders and inventory through Acumatica. We never knew that information could be so readily available until we begin using Acumatica. Everyone in our company has instant access to the information they need to do their jobs. We are able to work better and more efficiently since moving to Acumatica. Our sales have increased significantly thanks to all the information that Acumatica provides.
  • ease of use
  • very accessible information
  • easily customized for our particular business needs
  • cloud based
  • warehousing module is still fairly basic
  • setting up complicated generic inquiries really do require programming knowledge
  • We were able to successfully navigate the pandemic due to the fact that it is cloud based.
  • We were able to determine that customers who told us to not call again, often bought from us.
  • Employee morale was very high as everyone in the company had access to the data that tracked our first year of profitability in years.
4-6 months
Acumatica University
Acumatica has given us the tools to modernize our business across the board. We leverage the CRM in order to build ongoing relationships with all of our customers. Information regarding item availability is available to everyone who takes orders. POs are easy to create and maintain. Order taking follows a logical work flow.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

For a customer looking for a cloud based ERP, Acumatica is a fantastic. It was designed to be cloud based, not rewritten to move it to the cloud. It is designed for small and medium sized companies. Acumatica brings a high quality product designed particularly for small and midsized companies. Acumatica really is open to listening to their customers. It's not often that the president of a company gives his full attention to people from a very small company. All of the Acumatica employees I've talked to take my input seriously.

Acumatica Feature Ratings

10.0
Accounts payable
10
Accounts receivable
10
Journals and Reconciliations
10
10.0
Cash and Asset Management
10
8.0
Inventory tracking
8
8.8
Pricing
8
Order entry
10
Credit card processing
9
Cost of goods sold
8
Payroll Management ()
Not Rated
Reporting & Analytics ()
Not Rated
Customization ()
Not Rated
Security ()
Not Rated
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
9.0
Requisitions-to-Purchase Orders Integrated
9
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Evaluating Acumatica and Competitors

Yes - Unisys mainframe solution that was 30 years old. The solution was NOT modern
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
Native cloud based was key
We researched thoroughly. I'm pleased how we made our decision.