Happy customer 2 to 3 systems to 1
Updated January 29, 2024
Happy customer 2 to 3 systems to 1
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- manufacturing
- customer service case management
- sales
Overall Satisfaction with Acumatica
We were using 2 kinds of 3 different systems and merged into 1, being Acumatica, just over a year ago. We use it from sales, to manufacturing, to customer service cases, and accounting functions.
- Bills of materials
- Links sales orders to production orders
- Ability to grow in different things that link to Acumatica that are beneficial to our business
- Backwards of production orders
- Correcting invoices with payments already attached
- Once you hit release it is hard to revert back
- Allowed visibility to order status
- Ease of updating info within 1 system instead of 2 to 3
- Real time info
1-3 months
Acumatica VAR/Partner
It allowed us to have configurable items with orders and editing of the bill of materials on a case by case scenario on production orders.
Acumatica fits our business better.
Do you think Acumatica delivers good value for the price?
Not sure
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
Yes
Would you buy Acumatica again?
Yes
Acumatica Feature Ratings
Using Acumatica
30 - sales, manufacturing, production, distribution, purchasing, marketing
1 - problem solver, solutions based, questioning why we do things the way we have been doing and ways to change and improve
- manufacturing outdoor customizable furniture
- selling product to consumers and businesses
- marketing and managing catalog used
- improving our functionality with different reporting
- 1 stop shop for all people internally to see data instead of managing multiple systems
- grow with the additional add ons