Reliable, consistent, and easy-to-use -- great value.
January 11, 2024
Reliable, consistent, and easy-to-use -- great value.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Acrobat
I use Adobe Acrobat to work with pdf documents I send and receive. The ability to edit a pdf is very useful, and I have found the tools to be user friendly. Also being able to convert Word documents into pdfs so they retain their appearance across formats is helpful.
- Adobe recognizes and separates out the various components of a pdf for editing.
- Adobe is almost universally used by the businesses with which I interact, making collaboration easier.
- I am very pleased with the mobile Adobe app -- especially the feature that allows me to take a picture and convert it to a pdf.
- When editing a pdf, it can sometimes be difficult to get various blocks to match up with font size.
- Allows us to send out documents with a fixed "look" that won't change based on the recipients hardware/software.
- Allows me to update pdfs that are used over multiple iterations.
- Having the mobile app is excellent for my particular situation because I work from home and do not have a scanner. The ability for the mobile app to recognize the dimensions of a new document so I don't have to spend a lot of time cropping is very helpful.
- Integration with Other Systems
- Ease of Use
Adobe is very affordable for nonprofits like ours, and their customer service has proven to be quite responsive.
- Acrobat helps us maintain our brand look.
- Acrobat lets us combine components/documents from various team members who are collaborating on a project.
(I can't really comment on this because our IT department oversees our system security and compliance.)
I have experimented with a variety of free products (don't remember specific brands), but none has been as reliable or robust as Adobe.
Do you think Adobe Acrobat delivers good value for the price?
Yes
Are you happy with Adobe Acrobat's feature set?
Yes
Did Adobe Acrobat live up to sales and marketing promises?
Yes
Did implementation of Adobe Acrobat go as expected?
Yes
Would you buy Adobe Acrobat again?
Yes
Adobe Acrobat Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No -- have not found it necessary. Have not experienced technical issues.
At the end of 2023, Adobe really worked with me to keep our non-profit rates as low as possible.