A practitioner review of Marketo
May 31, 2022

A practitioner review of Marketo

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Web Personalization
  • Marketo Sales Insight
  • Dynamic Chat

Overall Satisfaction with Adobe Marketo Engage

I implement lead management programs, demand gen and lead gen campaigns. I work as an admin within my company and also implement and consult on best working practices for other companies.
  • I think the structure and overall usability of smart campaign are very good
  • I am a big fan of the new experience look, feel and layout
  • I am a fan of the structure for forms. Having used Pardot and MC these are a good and welcome relief.
  • Having a functionality for forms that is similar to a snippet with regards to the approval process would be a massive help.
  • Increasing the number of custom program member fields would be great.
  • Fixing the "saving" bug when working within smart lists
  • Potentially some form of drag and drop or canvas area for when creating engagement programs. This could be very helpful especially when the nurture is quite complex.
  • Product Launches
  • Customer Service
  • Lead Management

Do you think Adobe Marketo Engage delivers good value for the price?

Not sure

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Marketo Engage go as expected?

Yes

Would you buy Adobe Marketo Engage again?

Yes

I work with Hubspot, Pardot and Salesforce Marketing Cloud, all of which have their merits and drawback. However, I by far and large prefer working in Adobe Marketo Engage and recommend it due to the fact that it can be a powerful tool when used correctly. Also, it's quite nice to work within it when you get used to its quirks.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
6
Ability to test dynamic content
Not Rated
Landing pages
5
A/B testing
7
Mobile optimization
5
Email deliverability reporting
7
List management
Not Rated
Triggered drip sequences
5
Lead nurturing automation
6
Lead scoring and grading
7
Data quality management
6
Automated sales alerts and tasks
8
Calendaring
6
Event/webinar marketing
7
Social sharing and campaigns
Not Rated
Dashboards
Not Rated
Standard reports
4
Custom reports
5
API
8
Role-based workflow & approvals
5
Customizability
6
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated