Excellent product with room for workflow improvement
January 16, 2021
Excellent product with room for workflow improvement
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Sign
As the sole proprietor, it streamlined my workflow. It was used to confirm bookings with new and ongoing clients for photo sessions and event coverage. I used it to clearly state and reiterate deliverables and replicate content that was in a proposal or quote to a client. I am the only employee of my company and I'm responsible for all the management, so it helped with that.
- It looks and feels very official and professional.
- It was very easy for clients to use.
- I like the auto email confirmations that are sent.
- It was difficult to change how my name appeared to clients.
- There were parts of the confirmation emails that I wish were links to the documents.
- I wish it was faster to replicate commonly used document templates.
- I'm a very small business (sole proprietor) and I haven't been good about measuring ROI (although I know I could do better).
- However, the times that I could just drop in a pdf, apply some fields to fill/sign and send off to a client, and no changes were needed, it felt like good ROI.
- But, if I needed to go back and revise the contract, it felt clunky to have to start editing a new doc, make a pdf, and then reupload and re-do fields.
I'd communicate with a client or lead, draft a proposal, possibly have further discussion with the lead, and once I believed that we were on the same page, I would combine the relevant elements of my proposal into my contract template and send it to the client for review and execution. If there were ever questions about deliverables, rates, due dates, or anything else, the client or I could easily refer back to the executed document.
Do you think Adobe Acrobat Sign delivers good value for the price?
Yes
Are you happy with Adobe Acrobat Sign's feature set?
Yes
Did Adobe Acrobat Sign live up to sales and marketing promises?
Yes
Did implementation of Adobe Acrobat Sign go as expected?
Yes
Would you buy Adobe Acrobat Sign again?
Yes
I also compared Adobe Sign to Shoot Proof and I found that Adobe Sign has a more professional look and feel to it. I also like that confirmation emails are the default for Adobe Sign, which is not the case with some other products. However, Adobe Sign is a more expensive product.