HR/Payroll Guru
July 22, 2016

HR/Payroll Guru

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP ezLaborManager

We use ADP ezLabor across the whole organization.
  • It captures the exceptions, so if you want to drill down to get answers as to where and why you are getting overtime; look at the exceptions.
  • The exceptions tell you where and what employees are clocking in/out early, late or on an unscheduled shift. Which again helps drill down to see where overtime is generated.
  • It gives you the options to check time-cards on a specific date range if you need to go back into the history.
  • To cancel or delete a recurring schedule has too many steps for the managers to do so they ask me to do their updates for them.
  • Having several places to make updates is good but also can be bad. When you call ADP, everyone you talk with does things the way they were taught which in turns is you get a different answer. Then you have to remember, how did they do that again?
  • Sometimes less is more. If you update in one area, it does not cross over to another area that it may be tied to, then it's like you are doing double the work.
  • Positive: allows us to use one system of recording time card information versus manually submitting time card information. This helps captures turn labor cost while the manual way had too many room for errors.
  • Negative: if you forget to archive a termed employee, you will still be charged a fee.
  • Negative: when you terminate an employee, it does not automatically cancel out the recurring schedule, so you have to manually update this yourself. Soft cost that could be avoided.
Again, since we have not used anything in the past, I can not compare one product to the other.
When used company-wide and when you have several locations that are across the US, ezLabor makes it very easy to track time card information.