Worth it!
February 22, 2017

Worth it!

Christy Sink Myers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP products for our HRIS, benefits administration, 401k/retirement, time and attendance, and payroll. We love the single entry point for our employees as it pertains to all of these employee needs.
  • Bidirectional communication - 401k and payroll, benefit changes and carriers, etc.
  • Reports.
  • Provides helpful information and links for our employees.
  • We are not presently on the newest version so it may have capabilities now that we are not benefitting from.
  • Would love a calendar link to Outlook from time off requests.
  • In general, calls to ADP often take too long (wait time or resolution time).
  • Created many efficiencies and process time reductions when we switched to ADP.
We love the 401k dashboard.
We have been on other payroll products that could not provide us with such an integrated solution. We really like the ADP product.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
Not Rated
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
9
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
9
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated