ADP Workforce Now makes my job a breeze!
Updated February 26, 2021

ADP Workforce Now makes my job a breeze!

Colleen Chenworth | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is used by all employees to manage their time cards, punch in/out for the day, view benefits, pay stubs and annual statements. We have an Admin group that uses it for managing status changes of employees, entering new hires and benefit coordination.

ADP Workforce Now makes it easy for my organization to have all its employee needs on one platform.

Pros

  • Updates constantly
  • Fairly easy to learn and manage

Cons

  • Updates aren't easy to learn
  • Termination process changes too often and is inconsistent
  • Billing process is a breeze due to the ability to communicate with 3rd party vendors.
ADP Worforce Now is constantly updating and staying current with ACA and other law updates.
  • 3rd Party billing
All of our health benefit bills are pulled from ADP. It keeps the bills very accurate and makes my life as HR Manager very easy in that part of my job.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Love the Bridge for answers I need. It takes a long time for a response with any posted questions, sometimes days.
ADP Workforce Now is well suited for employee's to manage their time and be self-sufficient.

It is not helpful for employers with multiple company codes. To change a company code, you must enter a new position and term the old one, which always messes with the flow of health benefits. There has to be an easier way to do it by now.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
7
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

ADP Workforce Now Support

ProsCons
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Not kept informed
Slow Initial Response
No
Not cost efficient

Comments

More Reviews of ADP Workforce Now