Overall Satisfaction with ADP Workforce Now
ADP Workforce Now is used by all employees to manage their time cards, punch in/out for the day, view benefits, pay stubs and annual statements. We have an Admin group that uses it for managing status changes of employees, entering new hires and benefit coordination.
ADP Workforce Now makes it easy for my organization to have all its employee needs on one platform.
ADP Workforce Now makes it easy for my organization to have all its employee needs on one platform.
- Updates constantly
- Fairly easy to learn and manage
- Updates aren't easy to learn
- Termination process changes too often and is inconsistent
- Billing process is a breeze due to the ability to communicate with 3rd party vendors.
- 3rd Party billing
All of our health benefit bills are pulled from ADP. It keeps the bills very accurate and makes my life as HR Manager very easy in that part of my job.
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP Workforce Now go as expected?
Yes
Would you buy ADP Workforce Now again?
Yes
ADP Workforce Now Feature Ratings
ADP Workforce Now Support
Pros | Cons |
---|---|
Good followup Knowledgeable team Problems get solved No escalation required Support understands my problem Support cares about my success | Not kept informed Slow Initial Response |
No
Not cost efficient