Overall Satisfaction with ADP Workforce Now
My entire company uses ADP for payroll.
- Customer Service
- Prompt Delivery of paychecks
- Customer Service
- Difficult to navigate
- I don't use any extra services
I just use ADP workforce now for payroll, nothing extra.
ADP is difficult compared to IOI Pay. IOI Pay was user friendly and ADP is not.
There are 3 different screens to visit just to get someone added into ADP. There is the personal, employment, and pay screens that all have different areas to fill in. Other companies have one screen where all info can be put in at once.
I have had difficulties getting my point across to reps on the phone, leaving my problem unsolved.
There are 3 different screens to visit just to get someone added into ADP. There is the personal, employment, and pay screens that all have different areas to fill in. Other companies have one screen where all info can be put in at once.
I have had difficulties getting my point across to reps on the phone, leaving my problem unsolved.