Item: ADP Workforce Now
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

My current organization just switched to ADP Workforce Now and so far, so good. There are some features that would make it more efficient, however, overall, it is a simple system to use, and ADP Workforce Now support has been wonderful.

Pros and Cons

Time keeping
Personnel info
PTO balances

Easy reporting for birthdays
Message center

Systems Integrated With

None yet

Alternatives Considered

RUN Powered by ADP®

ADP Workforce Now [has] more features and [is] easier to use [than] RUN Powered by ADP.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support Rating

Had several scheduled calls with our ADP Workforce Now representative [during] implementation. There was a lot of information though, so [at times it] became confusing and overwhelming.

Likelihood to Recommend

Timekeeping is easily trackable. Errors are simple to fix. It is user-friendly.

Positive switch to ADP Workforce Now so far

Overall Satisfaction with ADP Workforce Now