A complete and centralised offering, with data at the heart
March 29, 2023
A complete and centralised offering, with data at the heart
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adyen
We use Adyen as our payment service provider of choice for acquiring transactions and local payment methods in a highly data-driven context. Our use case is recurring top up transactions which users use on their account to then access a variety of payment services in a European context. We utilise Adyen differently in each geography since we operate throughout the EU, offering local payment method where available and beneficial for conversion. Additionally, we also make use of fraud prevention tools offered by Adyen to manage risk.
- Provide exhaustive data points on an individual transaction basis
- Offer a holistic payment service solution
- Offer a high variety and relevant payment methods per geography
- Their native platform is slow to offer changes
- They lack data manipulation and visualisation functions natively on Adyen's platform
- The documentation page is not exhaustive and up-to-date
- Improved customer satisfaction
- Improved conversion and authorisation rates
- Decreased fraud levels
- Quick localisation to markets
It has completely changed the paradigm with which we analyse payment transaction data; all data is provided in a similar format through API calls and responses. The granularity of the data provided is unmatched to other solutions we have tried in the past.
Do you think Adyen delivers good value for the price?
Yes
Are you happy with Adyen's feature set?
Yes
Did Adyen live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Adyen go as expected?
I wasn't involved with the implementation phase
Would you buy Adyen again?
Yes