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Easy to use with GREAT customer service!
March 05, 2019

Easy to use with GREAT customer service!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We use Agorapulse to coordinate my client's social media activity. It allows us to schedule in advance and send posts for approval. We also use it to monitor activity after posting.
  • The scheduling function is very easy to use. I love being able to post to multiple platforms at the same time.
  • The "listening" tab is great. Everything is aggregated in one place, making it easy for me to monitor comments, hashtags, etc.
  • The approval process needs improvement. I know they are working on it (they are great about sending updates on new features that have been requested by users).
4 - Marketing, PR, Management
  • N/A
Agorapulse is so much easier to use and much better customer service
Agorapulse works well for our small organization. And we don't post on social multiple times a day. So I can't necessarily recommend it for a larger company. But for us, it works great, and it was so easy to learn and get up to speed quickly.

Agorapulse Feature Ratings

Not Rated
Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
8.0
Content planning and scheduling
8
Audience targeting
Not Rated
Workflow management
8
8.0
Customer interaction histories
8
Bulk actions
8
Not Rated
Lead generation
Not Rated
Campaigns and promotions
Not Rated
8.0
Twitter
8
Facebook
8
LinkedIn
8
Instagram
8
8.0
Campaign success analytics
7
Real-time tracking
9
Competitor analysis
Not Rated
7.5
Role-based user permissions & privileges
7
Mobile access
8