AppDynamics, Cisco's AIO Hybrid application monitoring tool!
September 25, 2023
AppDynamics, Cisco's AIO Hybrid application monitoring tool!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with AppDynamics
I have advised and supervised the implementation of Cisco AppDynamics to one of my clients in Hyderabad location in India. My client wanted a strong software suite to gain real-time visibility into the performance of their "Dynamics365" customer support applications used for handling tickets, progress tracking, real-time updates, and other customer interactions.
My client is one of the top 10 Support Service Providers in India. With AppDynamics APM features for monitoring the health and performance of critical application host, such as their customer relationship management(CRM) system, Employee Monitoring System(EMS), and some of their own Private customized applications. AppDynamics sets up performance baselines and thresholds to detect anomalies and excessive resource usage.
Apart from that AppDynamics is configured to send alerts to my clients' IT team when predefined performance thresholds are exceeded, with the help of which their IT team responds promptly to resolve the issue and meanwhile can engage in other critical tasks.
My client is one of the top 10 Support Service Providers in India. With AppDynamics APM features for monitoring the health and performance of critical application host, such as their customer relationship management(CRM) system, Employee Monitoring System(EMS), and some of their own Private customized applications. AppDynamics sets up performance baselines and thresholds to detect anomalies and excessive resource usage.
Apart from that AppDynamics is configured to send alerts to my clients' IT team when predefined performance thresholds are exceeded, with the help of which their IT team responds promptly to resolve the issue and meanwhile can engage in other critical tasks.
- Real time application threshold monitoring
- Real time performance monitoring of important applications
- Incident reporting and alerting
- Capacity planning based on reports and analytics
- Perfect visualization and reporting
- Costing compared to its alternatives in market
- Machine learning and AI integration should be added to further ease and automate
- Set up takes time, specially in hybrid structure
- Close watch on critical applications and process servers, which in turn saves on manhours spent in manual monitoring.
- Quick and Automated notification on incidents especially about abnormal behavior, etc., helps the IT team to quickly align with the problem causing host.
- ROI on traditional man hours spent on the IT team to save time in Isolating the issue once an incident is reported manually.
I have worked on many Cisco applications and I am very much positive about support from Cisco. The same type of support reputation has been maintained by Cisco in the case of AppDynamics, too. The AppDynamics suite itself is a very trustworthy monitoring application that I have seen, and I like the response sync time w.r.t. downtime when it occurs.
Do you think AppDynamics delivers good value for the price?
Yes
Are you happy with AppDynamics's feature set?
Yes
Did AppDynamics live up to sales and marketing promises?
Yes
Did implementation of AppDynamics go as expected?
Yes
Would you buy AppDynamics again?
Yes