Overall Satisfaction with AppFolio Property Manager
We use AppFolio Property Manager in all aspects of our property management business. From advertising properties, keeping track of prospects, running applications, executing leases, collecting rent and receiving communication from residents, submission, assigning and tracking of work orders, entry and payment of bills, accounting to residents, vendors and property owners, income statements to owners
- track rent charges and tenant receipts
- resident work orders
- marketing of properties
- accounting is not in line with other property-management software
- tasks are not streamlined - numerous steps required for simple tasks
- In our experience, customer service is nonexistent
- In my opinion, user interface sub-par
- our profitability has decreased
- poor user interface requires many more man hours in office to achieve profit
AppFolio Property Manager is stronger than Propertyware in marketing and walkthroughs
Propertyware is far superior to AppFolio Property Manager in ease of use. Property-management software is a tool used by property management companies to streamline business and facilitate transactions, billing, markups. In my experience, AppFolio Property Manager's system for marking up bills is so clunky and requires so many steps that it actually costs our company money by requiring excessive man power to implement. On top of that, in my opinion, the lack of customer support indicates that this company will quickly lose customers. Our company is 100% wishing we had not switched to AppFolio Property Manager
Propertyware is far superior to AppFolio Property Manager in ease of use. Property-management software is a tool used by property management companies to streamline business and facilitate transactions, billing, markups. In my experience, AppFolio Property Manager's system for marking up bills is so clunky and requires so many steps that it actually costs our company money by requiring excessive man power to implement. On top of that, in my opinion, the lack of customer support indicates that this company will quickly lose customers. Our company is 100% wishing we had not switched to AppFolio Property Manager
Do you think AppFolio Property Manager delivers good value for the price?
Not sure
Are you happy with AppFolio Property Manager's feature set?
No
Did AppFolio Property Manager live up to sales and marketing promises?
No
Did implementation of AppFolio Property Manager go as expected?
Yes
Would you buy AppFolio Property Manager again?
No