Overall Satisfaction with Articulate 360
We have two major use cases: we have a large MX (customer service) organization that needs ongoing training around SLAs, changes to product, supply, chain, constraints, and all sorts of ways to help our customers when they call in or email. Some of these trainings are part of a certification program, and other ones are just in time trainings. we also have do use case for our internal corporate employees for their on-boarding and ongoing learning and development.
- Ease of use
- Aesthetically beautiful
- Templates
- Interactive elements
- Collaboration between teammates
- Custom, save-able themes and palettes
- Quizzes that allow for grading
- Editing and spacing can be spotty
- Ease of use
- Ability to duplicate courses and pages
- Easy to share and export as SCORM
- Amazing lift in onboarding availability
- User retention
- Excitement around the minimalist design
Adobe Captivate has a ton of incredible functionality. You're able to fully customize user experiences through interactive elements, buttons, transitions, hiding and activating various elements, and so on. But overall Captivate is insanely difficult for someone new to the tool to learn. Most of what I learned about Captivate, I had to do by trial and error or by watching Paul Wilson's YouTube videos. I find Articulate 360 to be far more intuitive.
Do you think Articulate 360 delivers good value for the price?
Yes
Are you happy with Articulate 360's feature set?
Yes
Did Articulate 360 live up to sales and marketing promises?
Yes
Did implementation of Articulate 360 go as expected?
Yes
Would you buy Articulate 360 again?
Yes