Atlassian Tools - answers at your fingertips
May 19, 2014

Atlassian Tools - answers at your fingertips

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • JIRA
  • Confluence Wiki

Overall Satisfaction with Atlassian Confluence

We have used Atlassian products extensively at my prior job, and I am continuing to run into instances of it as I am moving work over to our internal technology shop from outside vendors.
  • Simple, intuitive interface, responsive design
  • Continuous improvement of the product as evidenced in new dashboard, search, and work organization and workflow features
  • Extensive number of integration products to expand base functionality (Lucidchart, Balsamiq, etc.)
  • With great flexibility for field manipulation and naming conventions in JIRA, you will need a taxonomy steward/owner to prevent thousands of special fields co-existing (leading to less useful reporting)
  • As a system owner it's not always easy to monitor use and licensing of plugins (in mid-size companies may not have much staff dedicated to this)
  • Increased efficiency
  • Simplified dashboarding for sprint grooming and planning
  • HP Application Lifecycle Management,MS SharePoint,Mercury TestDirector
The 3 products above are enterprise grade, heavy footprint, high learning curve tools. All three meet the needs of a larger shop, and support on-premise installs, but are not well-suited to support a smaller footprint organization. All 3 have higher cost to entry, from a support and a user perspective.
For my current role, I live in an enterprise scale tech shop, so SaaS solutions are not the first thing we look at. Should there be an on-premise version available, the discussion might be interesting.
JIRA is great for managing requirements, tasking and test/acceptance scripts. Confluence's wiki is extremely well suited for medium to large organizations who are grappling with solid information sharing tools.