Confluence - document collaboration on steroids.
December 08, 2015

Confluence - document collaboration on steroids.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

Atlassian Confluence is being used by our entire organization. We are using it to fill a few different types of organizational needs. We have a knowledge base that is used by IT as well as with JIRA for our service desk users. Various teams within the organization use it to have a centralized location for project related information as well as team specific information. We also have a space that has been designed to keep customers in the know.

Pros

  • Centralized location for organizational info.
  • Ease of use - non technical users are able to easily add and edit pages.
  • Wide variety of plugins to enhance the functionality of Confluence.

Cons

  • Include more functionality in base product, so that so many plugins don't have to be purchased. For example, Copy Page Tree.
  • Increased employee efficiency
  • Centralized location for knowledge sharing
  • Retention of intellectual property
Atlassian Confluence is a great product for large organizations with various departments or teams. It makes it very easy to share information and keep others informed. I can't think of an instance where it would be less appropriate as teams of different sizes would be able to benefit from its use.

Confluence Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
5
Mobile Access
8
Search
9
Visual planning tools
Not Rated
Chat
Not Rated
Notifications
7
Discussions
9
Surveys
7
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
9
Video files
Not Rated
Audio files
Not Rated
Document collaboration
8
Access control
9
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

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