Confluence - Where Teams Live and Share
March 09, 2016

Confluence - Where Teams Live and Share

Ashley Grandy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

Initially Confluence was adopted by my department to facilitate collaboration, document storage, and have everything centralized. I was rapidly adopted by the department and then other departments were coming to me asking how they could get access. Since I rolled it out to my team, we have had other departments and teams use it. It has really helped us all share information, document meetings, and keep us centralized.
  • It is very intuitive and easy to use and get started. Very little training is needed to support basic usage.
  • Great simple task assignments with dates and tagging people. It also creates tasks reports, so you can see all you have.
  • Great for creating information with multiple people adding content. It tracks versions and you can always roll back if needed.
  • I believe it is coming soon, but the real time editing and seeing what others are doing like in a Google doc, is an area of improvement.
  • Have more control over the table column and row sizes. Sometimes information isn't presented well and you can't adjust it.
  • Make the "Notify Watchers" on an edited page unchecked by default. This can reduce a lot of spamming that happens. More personalization on notifications.
  • It has had a very positive impact on our ROI. We were constantly losing information, documents, and files. Now we retain those and have a centralized place to locate them.
  • It has improved communication and coordination on the work we do between teams and department, which saves time and energy.
  • We were able to abandon several random tools that various departments were using and have everyone use one tool and not pay for multiple.
We had used a lot of different tools in the past and it was always difficult to implement and train users. They were not easy to use. Confluence was so easy to learn and use. We never had executives even look at the other tools and now we have them actively using Confluence. This tool also has more functionality. It isn't just for file management, content management, or sharing. It does it all and more. It is one of the best tools I have seen for teams and companies.
I think it can help all teams in all types of environments or situations where coordination, collaboration, and sharing of information is necessary.

Confluence Feature Ratings

Task Management
Mobile Access
Visual planning tools
Internal knowledgebase
Video files
Audio files
Document collaboration
Access control
Advanced security features
Integrates with Google Drive
Device sync