Avaya quick survey.
June 23, 2023
Avaya quick survey.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Call Center Elite
It is our only call center application that we use around the globe in our 17 call centers. We use it for call routing and handling in support of our corporate and individual customers.
- Call routing.
- Manage the agent's status.
- Supervisor control.
- Reporting.
- A solid call center application with little or no down time.
- Flexibility
Do you think Avaya Call Center Elite delivers good value for the price?
Yes
Are you happy with Avaya Call Center Elite's feature set?
Yes
Did Avaya Call Center Elite live up to sales and marketing promises?
Yes
Did implementation of Avaya Call Center Elite go as expected?
Yes
Would you buy Avaya Call Center Elite again?
Yes