Working from home or on the road is so much easier now
February 01, 2023
Working from home or on the road is so much easier now
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Cloud Office
We are able to have our sales staff have the app on their phone, there is no reason why they miss calls now. It makes it easier for them to keep in contact with all customers. They also have the ability to chose when they are "In office and ready for calls". I am able to log into our system to reset voicemail passwords and see what calls are being missed. When I am not able to make it into the office I am still able to take my office phone calls at home. It makes working from home so much easier.
- Text or email voicemail messages
- able to take calls at home or in the car
- Customer service is amazing when you do need to call some one
- it would be nice to see a simpler way to change the business hours for the phone
- the ability to see your contacts when on the phone
- a hang up button. we need one
- we are able to answer more calls
- customers are not being missed
Do you think Avaya UCaaS delivers good value for the price?
Yes
Are you happy with Avaya UCaaS's feature set?
Yes
Did Avaya UCaaS live up to sales and marketing promises?
Yes
Did implementation of Avaya UCaaS go as expected?
No
Would you buy Avaya UCaaS again?
Yes