Item: AVI-SPL
Rating: 10
Author: Lori Brown

Use Cases and Deployment Scope

We sought a partnership with AVI-SPL to address our audio-visual needs for our new police dispatch center. They helped us to design a 110" 4x8 customizable video wall that will allow us to display daily information as well as serve as a visual center for critical information during an evolving incident. They further helped us to incorporate visual information at the dispatch workstation, including audio resources that can be selected by the dispatcher at the desk. Part of our design included multiple 80-inch screens around the room customized as needed.

Pros and Cons

Communication
Attention to detail
Project management

We have not had any issues that would cause us to wish they would do anything differently.

Return on Investment

Once we are in our new building, the audio-visual information will increase our situational awareness and allow for real-time crime information to be incorporated into live incidents.
Video-enabled meeting room

Support Rating

We have not yet had to utilize the help desk. Please disregard the rating above. It would not allow me to "skip" the question.

Employee Productivity

We are not utilizing a remote solution.

Alternatives Considered

Crestron DigitalMedia (DM)

We felt that AVI-SPL's solution was better suited to our needs and provided a more modern interface.

Key Insights

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

Likelihood to Recommend

I think AVI-SPL is well suited for any audio or visual needs. They are also a great partner when collaborating with other vendors. We particularly appreciated Jourdan as she helped to work with our other vendor and incorporate staff within AVI-SPL to accomplish the task. She is very knowledgeable about the industry and how AVI-SPL solutions can be used for partnered solutions.

Products Replaced

Key Differentiators

Scalability
Integration with Other Systems
Ease of Use

AVI-SPL understood the scope of work, and they were able to provide a solution that addressed all of our needs at the right price.

Evaluation Lessons Learned

I think our evaluation and selection process was complete and allowed us to evaluate submitted proposals for the overall best match for our needs.

AVI-SPL Provides a Platform for Visual Collaboration and Information Display

Overall Satisfaction with AVI-SPL