Cloud backups done right
November 30, 2022

Cloud backups done right

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Axcient x360Cloud

We manage the IT for 50 companies who use Office 365 with Axcient x360Cloud. Most companies are unaware that Microsoft's retention policies aren't a backup and this is where Axcient fits in. We've had many occasions where we've needed to restore snapshots to recover emails from users who have left the company, etc. x360 Cloud gives us as administrators and clients the peace of mind that all their 365 cloud data is being backed up and easily recoverable if and when required.
  • Good visibility over backup status and protected users and data
  • Audit log activity information
  • Support requests
  • Smart Search
  • Reports
  • Smart Search - Filter by collection doesn't always show all the folders
  • Compared to the previous vendor, Axcient is saving us $1,000 per month and providing better value
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.

Do you think Axcient x360Cloud delivers good value for the price?

Yes

Are you happy with Axcient x360Cloud's feature set?

Yes

Did Axcient x360Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Axcient x360Cloud go as expected?

Yes

Would you buy Axcient x360Cloud again?

Yes

We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.

Axcient x360Cloud Feature Ratings

Management dashboard
Not Rated
Retention options
Not Rated
Encryption
Not Rated
Operational reporting and analytics
Not Rated
Malware protection
Not Rated
Not Rated
SaaS Product Integration
Not Rated
Multiple Data Restoration Options
Not Rated
Data Auditing and Search
Not Rated
Data Storage in the Cloud or On-Premises
Not Rated