Vembu BDRSuite for my clients.
Overall Satisfaction with BDRSuite
We are Cyber Security and Technology consultants. We are also partners/resellers of Vembu BDRSuite backup products. We use Vembu BDRSuite in our organization and four of our clients are using Vembu BDRSuite. Three of our clients need simplified disk-to-disk-to-cloud backups and one is using cloud M365.
- Easy to install and configure
- Backups are granular for easy recovery
- Low resource overhead
- User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
- User interface at portal is difficult to navigate and confusing
- Support documentation is too generic and rarely answers my questions.
- Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
- Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
- Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
- Low cost as compared to other products/services
- Simplified disaster recovery and deployment
- Less time spent managing the backups
- More time and energy wasted on the licensing and acquisition- BAD
- We have a new channel contact - communication is very poor
After working enterprise and consumer grade products, this is a good entry level product for small businesses. Cost effective and mostly reliable. Recovery is simple so that end user clients can restore.
Primarily using physical and cloud services. Our clients have benefited because of multiple restorations of data that were quick and correct.
Yes we did. We researched: Carbonite, idrive, backblaze, wasabi, Acronis, crashplan, icloud, and others. Ultimately we recommend Vembu BDRSuite because it does disk-to-disk-to-cloud backups which gives my clients added protection.
Do you think BDRSuite delivers good value for the price?
Yes
Are you happy with BDRSuite's feature set?
No
Did BDRSuite live up to sales and marketing promises?
Yes
Did implementation of BDRSuite go as expected?
Yes
Would you buy BDRSuite again?
Yes