Excellent Customer Service & Top of the line tech
August 17, 2019
Excellent Customer Service & Top of the line tech
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
BigCommerce is used across the whole organization. It is the driving force behind our online store sales.
- Excellent customer service on phone and email
- Easy to use interface
- Fair pricing
- Top of the line integrations
- I’d like to see them add more direct email marketing features instead of going through a pricey third-party.
- Helped us scale up
$100,000 to $500,000
Hired someone to build out our template via a recommendation made by BigCommerce.
I don’t like how Shopify is trying to become an MLM by integrating/advertising dropshipping to get people to sign up for their site.