BigCommerce Means Big Sales
September 10, 2019

BigCommerce Means Big Sales

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

BigCommerce provides an e-commerce platform for the books published by Victoria University Press (VUP). It also hosts the VUP blog, and integrates with other e-sellers such as Trade Me here in New Zealand. It tracks sales and inventory for us, and is our shop window to the rest of the world.
  • Very good back office systems to manage products
  • Easy to use invoicing and order management
  • Modern and easily updated designs
  • The built in blog needs more features and better templates
  • Sales reports could be more flexible and powerful, and easier to customize
  • More options for the front page would be a plus
  • BigCommerce has greatly increased our online sales, and they continue to grow
  • Traffic to our site has increased year on year
BigCommerce is infinitely scalable in terms of adding new products. However, it has limitations when it comes to displaying those products effectively.
We use one of the many design templates for our site, and plan to change the template every 2-3 years to keep the site fresh.
The system works well for a medium size business such as ours, where the focus is on selling and handling orders. It lacks features for community building and communication, or for hosting digital products such as e-books or PDFs.

BigCommerce Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
9
Branding
9
Mobile storefront
7
Product variations
9
Website integration
9
Visual customization
8
CMS
Not Rated
Abandoned cart recovery
8
Checkout user experience
8
eCommerce security
9
Promotions & discounts
8
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
Not Rated
Order processing
9
Inventory management
9
Shipping
8
Custom functionality
6