Item: BigCommerce
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

BigCommerce helped us build pages and display our products on the web easily. It builds a website very quickly and easily.

Pros and Cons

Drag and drop
SEO
Very easy to do promotions on the web

Quite expensive
Limited online sales
The free templates are not flexible enough to make changes.

Return on Investment

Improve user experience
Reduce the time we spent on building pages
Cost too much to have fancy features such as abandoned cart

Approximate Annual eCommerce Revenue

$20,000 to $100,000

We eventually moved to Magento 2 because our team decided that BigCommerce is too expensive and not flexible enough for us. I personally liked the ease of use with this platform, but it only takes you to a certain level. When the web store gets more complicated, you still need a tech person to work on it. It's quite expensive for all the features too.

BigCommerce Customization

We used an integration with Paypal and other payment options. This gives our customers more options and it makes [it easier for] us to complete the transactions.

Key Insights

Do you think BigCommerce delivers good value for the price?

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

I wasn't involved with the implementation phase

Would you buy BigCommerce again?

Likelihood to Recommend

I like how BigCommerce has a drag and drop feature that helps you build pages and websites so quickly. For people who are not technical, this is a great platform to use. However, you also sacrifice some [flexibility]. The free templates look nice, but when you want to customize it even more it gets a little tricky to do so.

Feature Rich, but Quite Expensive

Software Version

Overall Satisfaction with BigCommerce