A Birdseye view for your Business
April 03, 2023
A Birdseye view for your Business
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
We utilize Birdeye to monitor all customer relayed feedback. Birdeye allows us to receive direct feedback from our customers quickly and easily. Even customers who struggle with technology have an easy time giving us feedback on this platform. A lot of customers comment that they don't use google or yelp and cannot give us feedback on those sites. It would be great if new customers looking for a company could see some of our positive Birdeye reviews. The platform is great and we enjoy the analytics as more come our way.
- Quick and efficient feedback
- Easy to use
- Great pulse of how we are doing
- As mentioned, potentially having good internal Birdeyes shown to potential customers
- Ways to categorize and organize reviews more on the mobile app
- As reviews increase we have continued to grow as a company
- We benefit because we have slightly less reliance on paying for leads
- Not sure how expensive it is so just benefits here
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes