In my opinion, Not User Friendly
March 19, 2024

In my opinion, Not User Friendly

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bizzabo

In my opinion, it's a very tedious process with too much flexibility in setting up registration pages. We need more of a uniform process in our organization. In my opinion, it's not back-end friendly for billing purposes. We require back-up in invoice billing, forcing us to click into each registration to email ourselves the confirmations. I think the steps are also unclear in where the information we're putting in will be displayed on the user end. In my experience, it's been nothing but trial and error learning.
  • Visually impressive registration pages
  • Live attendance updates
  • Example photos of where information will be displayed
  • ability to download all registration confirmations as back-up
  • Save profile information in relation to the email address - I've had to fix the same participants throughout different events
  • Simplify the process to swap tickets and make the option easier to find
  • Most of what you offer doesn't apply to our organization.
  • We need a simplified version of your registration process.
  • The data quality is great if our team can find it.
  • I highly recommend live training sessions from your team to improve customer experience.

Do you think Bizzabo delivers good value for the price?

No

Are you happy with Bizzabo's feature set?

No

Did Bizzabo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bizzabo go as expected?

No

Would you buy Bizzabo again?

No

In my opinion, the set-up is so overcomplicated and many options are hidden unless you're going down and clicking one-by-one on the tool menu. For our organization, we need a tighter process that requires similar formatting and tools. There's multiple areas where I can enter notes for the registering participant but it's unclear where those notes are going to be displayed.

Bizzabo Feature Ratings

Registration, RSVP, and ticketing
1
Email marketing
1
Event analytics
8
Branding options
4
Attendee list export
10
Calendar integration
7
Integrates with social media
7
Event registration
1