Overall Satisfaction with Blackbaud Education Management Solutions
Our school utilizes Blackbaud's product as a complete database. It serves our entire organization, including faculty, staff, students, and parents. It is also responsible for generating our external content through our website. My department heavily relies on this product as our tool for admission and enrollment management. Blackbaud Education Management provides a full software solution to multiple constituencies, and allows us to simplify our admission process internally and for our prospective families.
- From the admission side, Blackbaud streamlines the process, allowing for templates that look and feel personalized.
- The product is easy to use from the back end and for our parents.
- Data is easily accessible in the form of lists and reports.
- Our Business Office would like for the software to work more seamlessly with our billing system.
- We would love the option to create surveys through the software.
- Creating and setting up templates for the first time is very time-consuming and requires advanced knowledge.
- Definitely time savings with the integrated suite of products :)
- Additional time savings with the official notes and other templates you can create for future use.
- Parent satisfaction (which can in turn lead to retention) due to ease of use on their end.