Overall Satisfaction with Blackbaud Raiser's Edge NXT
We use NXT as our donor services management software. I specifically use the web view as I am a fundraiser and use it for creating actions, reminders, and gift development.
- The ability to see my actions on the front dashboard.
- The ability to customize the dashboard for my own preferences.
- The actions are not always correct. I will "complete" one but it will still show up as incomplete when going through the dashboard.
- I wish I could pull a report based on constituent code.
- Actions
- Gift History.
- We have saved time by cutting the communication needed when interacting with donors. Once we upload our action or task, others can see it immediately and know what next steps should be taken.
We really appreciate the analysis report-building feature that allows us to see a snapshot of our entire portfolio for a specific date range.
- Online Training
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Yes
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud Raiser's Edge NXT again?
Yes