We are new to Bloomreach Engagement, but don't want to miss it anymore
December 08, 2023
We are new to Bloomreach Engagement, but don't want to miss it anymore
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
However, we are still struggling with creating dashboards and running the analytics and reports that we want. For example sales attribution to specific campaigns is still a struggle.
- The Support from the implementation team was top of the class
- Building of 'engagement scenarios' is easy after some training
- The training academy is great and interactive
- Creating reports and dashboards is not intuitive
- Defining sales attribution per campaign is difficult and still impossible for us
- More organic traffic to website
Not applicable
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
No
Would you buy Bloomreach Commerce Experience Cloud again?
Yes