Life would have been dificult if ....
February 28, 2024
Life would have been dificult if ....
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
Bloomreach Commerce Experience Cloud has been instrumental in the solving of a number of issues for example Multilanguage mailing (we have 5 labels and 14 languages) , scalability, ease of us - (we have new recruits who work with the tool and teaching them how to use it is very easy), time to market issues and many other things.
- Journey building is intuitive
- Creating segments and dashboards
- Deriving segments from dashboards
- Bloomreach Commerce Experience Cloud is easy to use and teach
- The academy and documentation is extensive
- Please don't remove the hotkeys
- Conditional content without Jinja2 experience
- Make the content available in all initiatives
- There has been a lift in conversion
- Able to cross polinate between labels
- increased search volume
- increase in revenue
The impact is an increase in revenue, in customer lifetime value, average order value has also gone up since last year. comparatively we can say that it has impacted many factors within our company.
we have implemented AI or recommendation blocks in the majority of our journeys. With this we can display personalized offers to the customer which has increased all the aforementioned values
we have implemented AI or recommendation blocks in the majority of our journeys. With this we can display personalized offers to the customer which has increased all the aforementioned values
The ease of use of Bloomreach Commerce Experience Cloud and the scalability far exeeds that of Selligent. Selligent did have a number of things i did like such as a multilanguage dropdown which made it easy to switch between countries and lables. However teaching a new recruit how to work in selligent takes months, whereas doing the same in Bloomreach Commerce Experience Cloud takes days.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes