Life would have been dificult if ....
February 28, 2024

Life would have been dificult if ....

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

Bloomreach Commerce Experience Cloud has been instrumental in the solving of a number of issues for example Multilanguage mailing (we have 5 labels and 14 languages) , scalability, ease of us - (we have new recruits who work with the tool and teaching them how to use it is very easy), time to market issues and many other things.

Pros

  • Journey building is intuitive
  • Creating segments and dashboards
  • Deriving segments from dashboards
  • Bloomreach Commerce Experience Cloud is easy to use and teach
  • The academy and documentation is extensive

Cons

  • Please don't remove the hotkeys
  • Conditional content without Jinja2 experience
  • Make the content available in all initiatives
  • There has been a lift in conversion
  • Able to cross polinate between labels
  • increased search volume
  • increase in revenue
The impact is an increase in revenue, in customer lifetime value, average order value has also gone up since last year. comparatively we can say that it has impacted many factors within our company.
we have implemented AI or recommendation blocks in the majority of our journeys. With this we can display personalized offers to the customer which has increased all the aforementioned values
The ease of use of Bloomreach Commerce Experience Cloud and the scalability far exeeds that of Selligent. Selligent did have a number of things i did like such as a multilanguage dropdown which made it easy to switch between countries and lables. However teaching a new recruit how to work in selligent takes months, whereas doing the same in Bloomreach Commerce Experience Cloud takes days.

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

Yes

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Bloomreach Commerce Experience Cloud is suited for teams that have creativity but less technical or coding experience.
If there is a technical member in the team the team this allows Bloomreach Commerce Experience Cloud to work on templates.

Bloomreach is less suited for teams that want freedom in the coding. it is also less suited for smaller companies.

Bloomreach - The Agentic Platform for Personalization Feature Ratings

7.8
WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
7
Landing pages
6
A/B testing
7
Mobile optimization
9
Email deliverability reporting
10
List management
6
Triggered drip sequences
9
7.5
Lead nurturing automation
7
Lead scoring and grading
8
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
8.5
Calendaring
9
Event/webinar marketing
8
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
9.0
Dashboards
10
Standard reports
7
Custom reports
10
7.3
API
7
Role-based workflow & approvals
6
Customizability
8
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
8

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